Crowd CowReviews of crowdcow.com

I am a long-time customer of Crowd Cow. At my peak I was ordering at least once a month. Their service has taken a beating during the pandemic. While I am a fan of their products, their delivery relationship with FedEx has become undependable. My last three orders arrived in a state of thawing. At least two days later than promised, with all dry ice gone. Their response? Well, as long as it’s still cold, put products in the refrigerator and use them soon. But that is not why I use their service. I have ordered from Crowd Cow to stock my freezer...and you should not refreeze thawed meats. And their customer service is non-existent....cutting and pasting the same response, and offering no interest in the fact that a promised “two day” delivery is taking four days. Very good product...horrible delivery and customer support.

I would love to say Crowdcow I with the money, it is just not. I grew up on a ranch "40" years ago, and I was hoping to capture the fresh and delicious meat I grew up on. Some of the beef is good and tasty, but the buffalo and chicken are not worth 1/2 of the price. The worst part of Crowd Cow is the butchering of the meat, daily thin steaks 3/4 inch, which in my opinion that cut is dinner quality. I have had several emails back and forth with customer support. Although they acknowledge that they do not offer thick cuts, they have no plans of changing anything. You will notice no pictures of the steak show the thickness of the cuts. I'm canceling my subscription. Shop local Wholefoods and high-end butcher!