Crowd CowReviews of crowdcow.com

I have read the reviews on this website which are completely opposite to mine. Crowd cow not only provided the best customer service but also the best quality of meat. It was my first time ordering on the website and I ordered x2 8 oz Japanese A5 Wagyu Ribeye Ends. The package was delivered on the date it was listed. The package had no leakage and the wagyu was very much still frozen. However, they did forget the other piece. I contacted their customer service and got an answer almost instantly. They did not sound like a bot in my experience and handled the mishap immediately. They apologized and sent the missing piece without charge. I will be ordering more and would read the reviews posted here with a grain of salt.

Had some issues with the referral program but Faith in customer service made it right. Product packaged very well with lots of ice to keep items frozen. Will order from again. I hope this influences your shopping decisions.

Ordered a 16oz A5 Wagyu Ribeye Steak - Miyazaki Gyu Farm for $230 last Christmas for my husband. He’s tried American Wagyu but wanted to try authentic Japanese Wagyu. It arrived on time in a cardboard box with dry ice that kept it extremely cold. It tasted exceptionally fatty but isn’t that what Wagyu is known for? We were both happy with it

I read these endless reviews about this company but my experience is nothing close! I have ordered Kurobuta bone in pork chops from True Story foods on CrowdCow for months now. The quality is undeniable, from the packaging to the beautifully marbled pork. Tender and delicious. I have also ordered steaks, chicken, salmon and scallops and various other seafood and meats but the fact you can order real, authentic, verified Wagyu from Japan and Kobe steaks first attracted me. It is the real deal and pretty incredible if you want to give it a try. Any time I have had an issue I contacted them through the chat on their site and it was resolved within minutes. The food usually comes hard frozen. I have had no issues with freezer burn but I use a chest freezer which is much gentler than the standard freezer most have in their kitchen that has a defrost cycle auto defrost will cause freezer burn so you should limit time you store items in such a type of freezer to only a couple months. No amount of packaging will make much of a difference Pros: - A wide selection with some high end items that are difficult to get elsewhere - Easy membership, can skip or set orders into the future - Good customer service - High quality produce - You get background on the supplier you are ordering from - Notifications in time to change or delay an order Cons: - It can be pricey for some items when you compare to local grocery stores, especially if you have time to shop around In conclusion, either I have been weirdly lucky in my dealings with CrowdCow, these reviews are the vocal minority or a lot of haters. I don’t have any financial interest in them or any of the others I mentioned.

Never had any issue with the quality of the meat, chicken, quiche etc. Been ordering for 2 years. Once had a packaging issue, and company made me whole for it.

I had some issue with a parcel delayed due to their partner Fedex that did not respect the delivery calendar. Some meat came thawed...Crowd Cow immediately took care of the problem and refunded me. 5***** Customer Service. They also informed me that they were planning to use soon another circuit to ameliorate their delivery process. About the meat: huge difference of taste and consistency if compared to the organic or free range meat found in my local stores. So far the meat cooked from their partner farmers is the Best! so tasty and good shape....not filled of water and nitrites...I am planning to buy more on monthly base our meat from this Company.

I need to say the company did the right thing. The delivery was late, the dry ice was gone and one of the fillets was half fat, and I don't mean the marbling. I complained and they gave me a full credit for my order That's great customer service.

I placed an order, I was surprised it was shipped from Cargill, not what I expected, not a local SMALL company, I complain and was immediately responded to, by someone I declined to listen too. But, what I want to say, the chicken thighs I ordered, were delicious, I never knew there was that much difference in taste compared to store bought. Just salt and pepper, and my oven, I'm glad I didn't marinade it our seasoned anything more.The Mosner family's Chicken raised right Chicken thighs were fantastic, I have another package in my freezer and it is taking everything I got to save it for a later day.