CrosmanReviews of crosman.com

I purchased 2 SR357 airsoft pistols and after a few months the internals flaked into peices rendering my mechanism unoperable. Poor accuracy, poor quality, poor customer service that can't take criticism. ASG and dan wesson should sue crossman for poorly copying their design. I hope crossman goes bankrupt for screwing customers like this. If you own an Sr 357 do not shoot it. Put it in your closet until you can get a refund. The internals were made out of pot metal. I can say for certain that the sr357 is made out of the poorest, lowest quality materials. If this is the best airsoft pistol they got then their best is trash. After grilling them for their poor design they refused to honnor my warranty. DO NOT BUY FROM CROSSMAN! SHAME ON YOU FOR SCAMMING PEOPLE WITH YOUR GARBAGE!

0 Stars for Crosman Corporation, the manufacturer of my CenterPoint 415 Amped. 5 stars for Sportsman’s Guide as always. I purchased my CenterPoint 415 Amped on 9/1/2019. Great price and quick shipping. I did a lot of research before I purchased and found that the CenterPoint 415 was the best bow for the $$$. I’m a 1st year Crossbow hunter and did not want to invest in a high end crossbow for my 1st Crossbow purchase. I finally had the opportunity to sight in my new CenterPoint 415 on 11/6/2019. Everything about the Crossbow looks great and built well “EXCEPT” for one design flaw. Cocking the crossbow is easy and I loaded my 1st bolt. As expected, it doesn’t shoot on center. I made my scope adjustments (note: I invested in a better quality illuminated scope because the CP scope that comes with the 415 is poor quality. I didn’t even mount the CP scope) Anyways, I attempt to cock my 415 crossbow multiple times and it will not cock so that I can shoot my next bolt. I look at the Bolt Retention Spring and it’s mangled. I stop and call Crosman Corporation Technical Department. Huge mistake, and I won’t go into all of the details. In the end it was totally my fault according to the phone technician for not cocking the string as in the written instructions. I followed the instructions and watched info-videos prior to using my Crosbow and I did cock the string as instructed. CenterPoint “doesn’t” even stock the replacement retention spring and I have to wait 2 days for the replacement. THANKFULLY, I have an awesome Bow Shop near by and I was told to bring it in. The owner called the the local / regional Rep and he is going to the Bow Shop today (11/7/19) with the parts to fix my bow. Awesome Service !!!! The Rep told me that he carries these parts with him because this is a common problem that Crosman will not address or correct. I regret purchasing this CenterPoint 415 because of the design flaw and the terrible assistance that I received from Crosman. Thankfully, the Rep is going to make this right. The Bow Shop I do business with is now considering to NOT sell the CenterPoint Crossbow line because of this incident. The owner literally received his 1st CenterPoint Crossbow to sell on 11/6/2019, the same day my problem occurred. He knows the Rep very well and stated that “we will see what happens”. Please understand, I understand design and engineering. I am a Mechanical Engineer that has 34 years experience in the manufacturing industry. This is definitely a design flaw and needs to be corrected.