Recon_By_Fire_19D
The knives themselves are fantastic but…
The knives themselves are fantastic but the customer support from CRKT through EMail or phone......Horrid! Called regarding my Crawford Kasper knife after no response to multiple emails (website states to email regarding parts), the woman who answer the phone simply stated her name and nothing else, no may I help you etc etc. So I explained the reason for my call was to obtain replacement side panels for the knife. To which she responded, we don't have any. That's it...no elaboration, or anything else, and it sounded like she had a mouth full of food as I could hear her chewing. So, done with CRKT and back to SOG for me.