Norma S.
I placed an order for 6 sets of…
I placed an order for 6 sets of Christmas decor. It arrived 4 months later and after Christmas. The product was not as described and damaged. Upon asking for a reimbursement, I was offered $10 in exchange for keeping the $150 purchase which was useless. I opted for a full refund which was a further cost of $67. This is already another 4 months later and still no refund. Super disappointed and frustrated! Today, June, another 2 months after returning the product to the address in China provided by Criteriont, I received the product being returned from China. The package wasn’t even opened for inspection. I am now out $200, and Criteriont will not reply to emails.


