Christina B.
Poor quality asked to return product
Poor quality asked to return product, they want me to send back to Italy! No way, return address is in Brooklyn, I'm not paying post to Italy when I should be able to send it back to where it came from. Totally ridiculous and looks like Chinese junk
Response from Cristian MorettiJan 25, 2025
Dear Christina! Everyone who orders from us is eligible for our 30 day no questions asked return & refund policy. Please contact our support team at [email protected] and you will be receiving your refund very soon! We are sorry that you weren't fully satisfied with our product experience, we are trying our best to improve on all aspects based on the feedback from our customers. Warm regards, Daniella




