Cripple Creek BackcountryReviews of cripplecreekbc.com

You are sending me marketing emails. Please stop doing this. Set any marketing email preferences to off by default.

Ordered and received no update for two weeks. Finally decided to reach out. Was told not sure whats going on with the store and ended up getting an email that my order was cancelled

I placed an order for mountain bike shoes on August 9th via the website to be delivered to the Cripple Creek store in Silverthorne. As of August 14 I have still not received them. I have also not received any updates on my order other than an order confirmation since it was placed even though my credit card was charged. I stopped by the Silverthorne store and they are looking into what happened to my order. They were very kind and apologetic but it goes without saying I'm disappointed.

Ordered a BD shell with two day shipping a week before my trip ( a long night hike in the Whites). Everytime I checked the status on the Shop app there were no status updates. Two days before my trip I sent an email to follow up. I was informed that my shell wasnt even in stock. My card was refunded but this oversight with stock and lack of communication until I reached out really put me in a spot with preparing. Next time, if you make the mistake with your stock and some has ordered expedited shipping- please reach out right away. Also the Shop app sucks.