Rashad A.
The team
The strategist was great! She was passionate, responsible, responsive, accurate, attentive to details, emphatic. In some instances she was too pragmatic, which was somehow making the applicant to refrain from brave decisions. Her experience is crucial and it is aimed to help the application to reach his/her goals in accordance with reality. Also, she was flexible enough, though several times were problems with re-appointment or short notice appointments. The Relationship Manager was supportive with tasks, but not all prompt in responsives. FIrst of all, even very small and easy tasks (please provide email address of financial assistance advisor) were responded within 72 hours (though the request was on Friday evenening). I understand, Crimson employees work 5 days per week during the work hours, but there is time difference, national holidays, etc., which shall be taken into account. And Relationship manager was not available outside Monday-Friday and even was not prompt in answering within work hours. As per my opinion, from Crimson there shall be somebody available 24/& for short messaging (Whatsup, SMS) for simple and easy tasks like provision of email addresses, and I asssumed that shall be Relationship Manager. If I utilise services of Crimson in future, my absolute condition will be 24/7 contact. Other advisors (Essay, Finacial, Capstone) were good as per feedback of my son.




