Nikki B.
I paid $5,500 upfront in December 2024…
I paid $5,500 upfront in December 2024 for credit repair services. At first, communication was consistent and I was told specific accounts would be addressed. During that time, I was dealing with a separate issue involving a Discover account. I was advised to ignore all correspondence related to that account because I was told it would be handled. I relied on that guidance. The letters continued, and I followed up multiple times. I was repeatedly reassured that the situation was being taken care of. By August 2025, communication stopped entirely. I received no responses through September, October, or November. In December 2025, I was contacted by a collections agency regarding the Discover account, which is now approximately $18,000. In addition, changes made to my credit report appear to have removed long-standing positive accounts, significantly impacting my credit history. I attempted to dispute the $5,500 charge with my credit card company, but due to the time elapsed, the dispute was denied. I am sharing my experience so others are cautious about relying on advice to ignore active accounts and ensure there is clear documentation of services being performed.
Response from Credit Repair DudesSep 1, 2026
Hello, We’re sorry to hear about the experience you described, but after reviewing the details in your review and checking our records, we believe this review was posted to Credit Repair Dudes in error and relates to a different company. There are several important discrepancies: Credit Repair Dudes was not operating in December 2024, which is when you state you paid $5,500 for services. We also do not charge clients thousands of dollars upfront. In fact, our clients are not charged upfront for credit repair services. The $5,500 upfront payment described in this review does not match our pricing or billing practices. Additionally, we have been unable to locate any customer record matching the circumstances described in this review. We understand that there are many credit repair companies with similar-sounding names, and we have previously had individuals contact us looking for updates on accounts only to discover that they were actually customers of another company. If you believe you did work with Credit Repair Dudes, please contact us directly and provide the name, email address, or other information used when signing up so we can investigate further. If those records identify an account with us, we will gladly look into the matter. However, based on the dates, payment amount, billing method, and our customer records, the company described in this review is not Credit Repair Dudes. We respectfully ask that you verify the name of the company you hired and move this review to the correct business so that both consumers and the appropriate company have an accurate record of your experience. — Credit Repair Dudes