nicole N.
CIG is a company full of scammers!!
I'd say a 1 start rating is still too good of a rating for this company. They do not deserve to get rated. CIG is a huge SCAM! My mother was using them and when it came down to issue her the money too many issues had taken place. Nearly $2K was spent trying to rebuild credit and get the funds issued. There was more money that needed to be sent to them, then once it was said that her "package" was being delivered, it was said the FedEx driver was stopped by the IRS because they needs documents signed prior to receiving the package , and she, my mother, needed to pay another $7500 to get those docs signed. Now "if" this said package, which was money, was held up by the IRS, wouldn't the IRS take out the money that was needed prior to issuing the money? DO NOT use CIG. My mother is getting her lawyer involved with this scam. Nothing but lies and and unfulfilled promises coming from this company. They directed business to a guy named Henry Williams who didnt respond with answers to her questions. CIG is a company full of frauds and they will get exposed! When she asked to get a refund of her money that she sent in order to receive the funds she was ignored and Henry kept saying she needed to pay 7500 to get the package delivered. CIG, how hard is it to return the money to a customer who no longer wants to utilize your services since you all are frauds and scamming people? Ive read your reviews. They're all mixed reviews the bad outweighs the good. CIG and Henry Williams will be hearing from our attorney!
Response from CreditinnovationgroupNov 2, 2022
Hi, Nicole. This all sounds very strange. We do not claim to, nor have we ever been involved with "sending funding" or "funding a home". We also do not know anyone named Henry Williams. As you said, we help people improve their credit to be ready to purchase a home. That is our product offering and what we do here. When our customers reach that milestone and their credit profile is where it needs to be, we have preferred mortgage lenders that we can refer our customers to. These preferred lenders are a different company. Henry Williams is not someone we have heard of and sending funding via fed ex is not how the lending or mortgage process typically works. We are not able to locate the file to reach out to you or your mother regarding this situation but we do hope you will contact us at [email protected] so we can learn more about what happened here and see if we can help get it resolved.