Creditculturecompany Reviews | Read Customer Reviews of creditculturecompany.com

Creditculturecompany Reviews | Read Customer Reviews of creditculturecompany.com

Creditculturecompany reviews

26 approved reviews, newest moderated first

Mike B.
Oct 23, 2026
Been a great journey so far
Been a great journey so far! They are very helpful and responsive!!!!
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Manny F.
Oct 22, 2026
Credit Culture is legit…
It’s nice to finally work with a business that actually does what they say they’re going to do. Lots of back-and-forth communication and never wondering if someone is going to contact me back. Credit Culture is legit.
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Tom O.
Oct 16, 2026
Poor Communication and Unresponsive…
Poor Communication and Unresponsive Customer Service I became a paying customer of Credit Culture Company on September 30, 2026. Over the past two days, I have repeatedly attempted to contact two company representatives by telephone. I also sent a text message and left a voicemail. None of my attempts has received a response. As a paying customer, I expect reasonable communication, particularly when dealing with a service as important as credit repair. My concern at this stage is the lack of accessibility and accountability from the company's representatives. I am sharing my experience so other prospective customers can make an informed decision. I will update this review if the company addresses my concerns.
Response from CreditculturecompanyOct 16, 2026
Thank you for bringing this to our attention. We’re sorry you haven’t been able to reach our team after calling, texting, and leaving a voicemail. We understand how frustrating that is, especially when you’re a new client. We’d like to review your account and your attempts to contact us, please send an email to [email protected] so we can locate your account or give our office a call at (602) 609-4238
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Bobby R.
Oct 9, 2026
Great work for me they have done…
Great work for me they have done everything they have spoke doing one month and still have 2 more months i would recommend this company
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Jimmy W.
Oct 8, 2026
Mess customer service and very Rude
Good morning. Since giving Credit Culture my bank card information my Debit card has been hacked and being investigated and no I’m not blaming CC but this happened right after that information was given to them. And I spoke with Eric this morning because he wanted the payment that was due today and I was not able to give it to him he was very unconcerned about my situation that’s going on as we speak. I really would like to work with someone more caring than to deal with mess like that. I’m going to pay them for there services but Eric needs to nicer than he showed me today. I understand this is a business but that gives him no right to talk to a customer like he spoke to me his rating deserve a 1 or a 0 but I have spoken with others that was nicer than him. Thanks so much for reading my Review hopefully it help others .!
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Lauren F.
Oct 7, 2026
Communication has been great
Communication has been great. Anytime I’ve sent a message the response time has been quick. Two of my scores went up over 100 points!
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R S.
Oct 6, 2026
People work in this company they know…
People work in this company they know what needs to be don and im very happy to work with them
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Jose A.
Sep 30, 2026
They didn’t do much to fix my credit
They didn’t do much to fix my credit. They have a “warranty” that states you credit score will increase within the first 90 days. That is not true in my case. Please look for other companies. DONT TRUST CREDIT CULTURE COMPANY
Response from CreditculturecompanyOct 5, 2026
Thank you for sharing your feedback. We’re sorry we were unable to achieve the credit score improvement you were hoping for within the first 90 days. We would like to clarify that our 90-day warranty does not guarantee that a client’s credit score will increase by a specific amount. Under the warranty, if the required 150-point collective improvement is not achieved by Day 90 and the applicable warranty conditions are met, the client has the option to cancel. In this case, that option was honored and your services were canceled at the 90-day review. During your enrollment, our team filed disputes on your behalf and provided progress updates approximately every 30 days based on the information available from your credit reports. We understand that the outcome did not meet your expectations. If you would like to speak with our team to review your results and see whether there may be another resolution we can offer, please give us a call. We would be happy to discuss your account with you.
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