Credee is a modern payment experience platform built for businesses, SaaS platforms, CRMs, marketplaces, and service providers. Through one platform, businesses can create customized checkout experiences, offer flexible payment options, send payment links through SMS or email, generate QR codes, integrate via APIs, and track performance from a single dashboard. With AI-powered recommendations, businesses can customize payment flows, identify upsell opportunities, and optimize checkout experiences using customer behavior and transaction insights. Credee is not just a checkout tool. It is a software infrastructure layer for modern payment experiences.
Credee (credee.com) has 70 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
credee.com
Website
credee.com
Category
Investments & Wealth
Location
Newport Beach, California
Listed on Five Star Index
2026
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The company replied to 99% of reviews.
Latest
Most recent review: September 2026.
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Business owners beware! Do not work with this company!
I used Credee as a finance option for my clients for a short time. It seemed like a good plan at first. However, when clients ghost on their payments they make no effort to get those payments back, so I stopped using them. But that’s not why I’m so pissed! When I stopped signing new clients up, the existing clients that were already making payments continued to do so. Well credee decided that since I wasn’t bringing in new clients that they didn’t have to pay me for clients that were paying them. In short they have stolen my money! They owe me thousands and refuse to pay. Every time I call them, they make excuses and obfuscate. It’s been a year and they won’t pay! They are thieves! I am seeking legal action.
Response from CredeeMar 6, 2026
We take feedback like this very seriously and would like to address your concerns and provide clarification.
The funds were released to you; However, the payouts were temporarily stopped due to inactivity on the account. That being said, this was already updated, and any pending payouts were sent prior to your review being posted.
Furthermore, we have already batched any remaining payouts for transfer according to your payout schedule.
Regarding the claims, our claims team requested some documentation in order to further process the claim. We are currently awaiting those documents and will be glad to assist you further once they are received.
We understand how frustrating delays can be and want to assure you that this has been resolved. Our team is committed to transparency and fair business practices and remains at your service for any outstanding matters.
We encourage you to contact us directly at [email protected] so we can review your case thoroughly and provide a clear update.
DS
Deshea S.
I rarely ever give reviews like this.
I rarely ever give reviews like this.. I give tons of grace as none of us on this earth are perfect!! this is my HONEST feedback and experience as a business owner. I was referred to this platform by a client & was super thrilled to come across a payment plan option for my high ticket offers through consulting and professional education. They express that there’s partnership opportunities to bring your book of business over which sounded great due to the nature of my own business and my own clients businesses. The onboarding process is very unclear they tell you to go ahead and get going so that you can start offering the payment service in your business, I did just that.. I generated my first contract, sent copies of my service agreement which they ask for.. Once you sign up, you’re instructed to do a *verification* which includes your LLC paperwork, Business licensing, EIN & Drivers License. FYI: Certain states do not require business licensing..
There were delays due to admin issues that needed to be resolved on MY end.. Fine, did that. Completed all of that on my end.. However, my customer paid the first payment to the platform in December 2025. No payout. I’m very patient when it comes to business however, things have become very complicated when trying to receive payment.. When reaching out, it has been a nightmare and a plethora of other reasons as to why I have not received the first payout.. after submitting what they asked. They stated my portal was locked due to “Documents being Under Review”? How can a customer pay to Credee in the first place if “Documents are Under Review” and Non Compliant? After I spent the past 2 days waiting around to hear back.. Still no rectifying of the issue.
After Submitting new documents, Now there’s *another* issue with the Service Agreement that was Originally sent back in November 2025?????? which is why I have not received my payout? First it was the LLC, fixed. Then it was *Business Licenses*, No need in the state my business is in going by the state laws. Now it’s the service agreement that was missing verbiage that was never written or sent to have in the service agreement in the first place. I asked for Jacob Joseph to send the EXACT information that would be in the agreement.. he sends it over, Completed. After this.. now, The LOGO in my letterhead needed to have LLC, at the end?
After comparing my experiences with who I was referred by.. there’s so many gray areas that have became suspect. It’s thing after thing..
This whole situation has been a total nightmare and has caused loss of wages and revenue. There’s not just me having issues with payout.. also other customers who have generated payment plans/contracts already through them due to the same nature of issues. Lack of transparency, Lack of organization, Lack of communication & many red flags.
UPDATED AFTER REPLY: 1/20/26
Thank you for your response.
At this time, I am no longer proceeding with this contract or continuing services through Credee Finance.
Due to the ongoing delays, shifting compliance requirements, and the fact that customer funds were accepted while my account was allegedly “under review”. Even after the requested docs were sent there was still a run around. They claim my client will be refunded. To be clear, I am not requesting further document revisions or continued processing.
Thanks.
Response from CredeeJan 20, 2026
Thank you for your feedback, and we sincerely apologize for the frustration this experience has caused. We understand how important timely payouts are for your business.
To clarify, the initial delay occurred because your business was listed as Administratively Dissolved in state records, which legally prevented us from releasing funds. Once the status was updated, a final review identified a mismatch between the registered business name and the service agreement. For compliance, all records must match before payouts can be processed.
We are now at the final stage, and once the updated document is completed, the pending payout can be released. Your account has been prioritized to ensure this is resolved as quickly as possible.
Please contact us at [email protected], and our team will assist you immediately.
CH
Christina H.
DO NOT GET INVOLVED WITH THIS CROOK OF…
DO NOT GET INVOLVED WITH THIS CROOK OF A COMPANY!! They will take your money, they will lie to you, anything to get a penny from your pocket. Financing? HA!
Response from CredeeMay 29, 2025
Dear Christina,
Thank you for your feedback. We're sorry to hear about your experience and would like to look into this matter further.
However, we’re currently unable to locate any details based on the information provided in your review.
We take all concerns seriously and want to ensure that every issue is addressed properly. At your convenience, please reach out to our customer support team at [email protected] or call (888) 862-1268 between 7 AM and 5 PM (Pacific time), Monday through Friday with your full name, email registered, account details, or any reference number(s) you may have.
This will help us investigate and resolve your concern promptly. We appreciate the opportunity to make things right and look forward to hearing from you.
SB
Stephen B.
This company credee is a big Fraud
This company credee is a big Fraud. My client made a payment of $18,650 since 7th of March, 2025. The payment has completely cleared my clients bank account. As of today 15th of May, 2025, credee is yet to payout this money to me. All i have recieved is different lies everyday. I also spoke to MAX, their manager he lied that i was going to get my funds in 24 hours. Its been over 2 months and i still do not have my funds yet. STAY AWAY from this fraudlent company. They will take your money and never give it to you.
TE
Techromancer
If I could give negative stars I would
If I could give negative stars I would. Company refuses to stop calling my front desk even after being contacted by fcc. Do not get involved with these scam artists.
Response from CredeeApr 11, 2025
We hear you — and we’re taking immediate steps to review our records and ensure you’re not contacted again. Your input is helping us improve our process, and we truly regret any frustration this may have caused.
MG
MS G.
I tried to pay my bill over the phone
I tried to pay my bill over the phone. The guy told me that he had to call me back. I have never had this happen. The wait time is long. They have an attitude and you can't even understand them. Very rude!
Response from CredeeFeb 20, 2025
Thank you for your feedback
After checking our system, we were unable to find your details. To assist you further, could you please provide us with your account number or any relevant details? Feel free to reply to this email or reach out to our customer support team at [email protected].
We appreciate your patience and look forward to resolving this for you as soon as possible.
JS
Jill S.
They fill absolutely no Role just hurt merchants
Nothing they told us at onboarding and training is true! We have lost thousands of dollars, trusting this company- We were told as merchants that our payments were guaranteed- NOT! They do not finance, we merchants do, they are not collections, they do not collect if clients do not pay, then we get notices that "our payment protections" wlll not be honored if we do not continue to write more contracts for them, but they are not protecting any of our unpaid contracts anyway! I have reported them to the Florida Finance Commission- this is just wrong- what is it that they are supposed to do for merchants anyway? If they do none of the above, what exactly are they getting paid for, and not releasing our funds which they have collected? Run, don't walk away from these people- save your energies for your positive work!
Response from CredeeNov 13, 2024
Thank you for taking the time to share your feedback with us and we're truly sorry to hear that your experience hasn’t aligned with the expectations set during onboarding.
We take your concerns seriously, and our goal is to be transparent and provide a reliable service to all our merchants.
We’d love the opportunity to address the specific issues you’ve encountered with payment protection and collections to clarify any misunderstandings and discuss how we can help.
We would appreciate the chance to connect with you directly to go over these details, address any miscommunications, and explain our processes in more depth.
Our support team can be reached at [email protected], and they’re equipped to discuss your specific situation in detail.
Once again, we apologize for the challenges you've encountered. Thank you again for your input, as it helps us to refine our processes and better serve you and others in the future. Your feedback helps us improve, and we are here to support you.
If you’re open to it, feel free to reach out to our support team directly at [email protected] with your best callback number and timezone availability.