Anthony
My son has a lot of fun but stop taking his nut free sandwiches
My son has a lot of fun in this camp, thank you Mr. Trey for your added support and making a connection with him. When I scrapbook his summer, your notes will make it in his memories. Thank you Ms. Roxy for all your support of my son. I don't like their methods of eliminating nut products from campers lunches. My son described it like this; someone announces to the campers if they have peanut butter products to raise their hands. Then they go around and pick up every product without replacing it or giving parents the option of bringing a replacement. I understand the allergy concern, but, my son's sandwiches were taken from him and it was not brought to my attention until another camp had already started. When I asked why they didn't reach out to me, they replied that they can't call every parent of every camper they take food from. Is it that many?? The truth is, my son has never actually eaten, "peanut butter" his entire life. The word, "peanut butter," is a household name people call any nut or non-nut butter spreads. Most parents use sun-flower seed butter due to the allergy restrictions, but, the staff does not confirm this before trashing the kids lunch. After explaining that I make my son's lunches and his sandwiches contain sunflower seed butter, which is nut-free. She apparently didn't believe me because she felt that she had to confirm this with my wife the day after. Not calling the parents gives the impression that they aren't concerned about how little the child is eating for lunch. I was upset after learning that my son had only eaten crackers, cheese and fruit for 3 days of lunch. The person I spoke with about it had an unapologetic attitude and came across that she made the right decision throwing my son's sandwiches away. This interaction has damage trust and now from one camp to the next I'm concerned someone may throw away anything my son has if it remotely resembles products containing nuts. Other than that, staff is nice, my son has fun, he is learning something new and they get a break to play outside. The camp hands out creator bucks and they also have trading cards, which are cool incentives. It would be nice if they had creator camp wallets and trading card binders in their merch to hold the incentives they give the campers. Creator camp is a great program and great company. Despite the above incident, I would recommend this to other parents.
Response from Creator CampJun 18, 2026
Thank you so much for taking the time to share this review, and we are so glad to hear that your son had a blast with Mr. Trey and Ms. Roxy! We love that his camp memories and notes will be making it into your family scrapbook, and we appreciate your kind words about our curriculum, Creator Bucks, and trading cards (and we love your merch ideas for wallets and binders!). However, we are incredibly sorry for the frustration and breakdown in communication regarding your son’s lunches. Because we operate as a strictly nut-free camp and have students with severe nut allergies on site, our staff erred on the side of caution. That being said, we completely understand your frustration. Puting aside a nut-free alternative like sunflower seed butter without properly verifying it with you first is not how this should have been handled. We are also very sorry for the lack of immediate communication and the defensive tone you experienced when you reached out. You absolutely should have been notified the very first day his lunch was questioned. We have spoken directly with our management team to ensure that communication protocols are greatly improved. Moving forward, if an instructor is unsure about a food item, they are required to contact the parent directly to confirm rather than making a unilateral decision. We deeply value your trust and are so grateful that, despite this stressful incident, you still recommend our program. We would love the opportunity to chat with you directly to ensure we have a clear note on your son's profile regarding his sunflower seed butter lunches for any future sessions. Please feel free to reach out to our administration team so we can make this right.