CreatifyReviews of creatify.ai

We were charged for a subscription we forgot to cancel and never used at all. We reached out immediately asking for a refund, but Creatify hid behind a strict “no-refund policy” and refused, despite the fact that we hadn’t used the service even once. To make things worse, they suggested we waste our time scheduling a call just to plead our case—with no guarantee of anything. It’s exploitative and bad business. Most companies with even a shred of integrity would refund a charge for an unused service. Instead, they stonewall and make excuses. Avoid this platform unless you’re okay with being charged for nothing and getting zero support.

Terrible money grabbing company. USELESS app. I asked to cancel within 5 minutes of signing up which is WELL WITHIN my legal rights and they refused. If it was a legitimate company, they would allow refunds as they have enough customers to keep the business going. Very suspect.

Absolute crap. Looks fake. Dont bother. They wont refund you anything for signing up. Try Google VEO 3 instead.

Paid last year for a 1 year subscription used it for a couple of months and it was too hit and miss. Just saw today that they charged my card 2 days ago for another $300 plus dollars because I forgot to remove my card on the account. Contacted them stright away and they say its too late no refund. It took me nearly 40 mins to get to the end result. Do not trust this company with your card details

Il servizio non crea ancora video realistici e per questo motivo l'ho disattivato per tre mesi, così da poter vedere se migliorava. Oggi, tre mesi da quel momento, mi hanno prelevato i soldi dell'abbonamento senza avvisarmi. Ho chiesto il rimborso perché non ero più interessato visto che servizio ancora non fa video realistici. L'assistenza mi dice che non è possibile essere rimborsati una volta pagato un abbonamento. Pessimo, perché mi ritrovo con 90€ in meno sul conto, l'impossibilità di essere rimborsato e un servizio che non userò.

the product is average, with many issues when it comes to publishing videos on tik tok and IG. the platforms are penalizing you as the content is marked as fake and ai generated the app and support is horrible. they renew the plan without notice, if you try to cancel to hide the disable subscription button, they have a no refund policy even if you fall into their auto renew trap and reach out to them after few minutes. Customer support is terrible and not helpful. I would recommend to stay away from the product and this company.

beaware from this site, most of reviews here are made by employees of this company, ill explain my situation here with this company i purchased an subscription 3 months ago to test their services and after i tested i didnt liked what i got to me it was just trash work made by their ai so i decide to cancel in first day, i did the unsubcription and it said it was done, now just this month i spoted they were not able to charge me because my cart was empty (lucky me) and i opened their site and saw they didnt canceled my subscription, i tried to redo and it says an error occured and i have to contact their support through email. I have all the experience screenrecorded.

scam and bad service