CreatifyReviews of creatify.ai

I upgraded thinking I was selecting a monthly plan that showed $260 due — instead, I was charged over $2,500 for a yearly subscription I never agreed to. I reached out to support immediately, explained everything clearly, and was met with scripted replies, refusal to help, and worst of all, a rude and dismissive support agent who continuously deflected blame instead of offering a solution. Even after showing I never saw a confirmation page for the $2,500 charge, they refused to refund or downgrade me. I was told to “hop on a call” just to plead my case — after the damage was already done. As someone with over 450,000 followers in the ecom space, I was ready to promote Creatify. Now I’ll be warning others. Extremely shady billing practices, zero accountability, and unprofessional customer service. I’ve disputed the charge with my bank and will never use this platform again unless they make this right.

I was excited to try Creatify AI’s image-to-video feature, but it was a complete scam. Their demo ads are completely misleading—their technology can’t deliver anything close to what they advertise. The “free trial” is useless since you can’t actually generate a video from an image unless you pay. I subscribed for $99, and within 4 minutes, I realized it was garbage. The video output was horrible—my product image was distorted, shrunken, and the background didn’t match at all. As a seasoned AI user of Midjourney, Runway, and DALL-E, I knew this was a scam. I immediately contacted support and was told no refunds are issued for any reason, per their “fine print.” I had to cancel my card and file a dispute with my bank to try to get my money back. I’m furious. Avoid this dishonest company. Their AI simply cannot do what they claim!

bait visitors with promises of free trial. once you are in and investing time uploading assets then they start with the 'buy a plan' tactic. you think oh well I'm in this far, my time is worth more than this. You pay it and then the site doesnt work. the avatars are terrible. not at all appropriate for B2B. They offer custom avatars but that failed too. huge time drain. deadend. long waits for support. leading to we will put in a ticket. RUN.. NO REFUNDS after 3 hours of wasted time and nothing to show but a support ticket..

Even after I unsubscribed, they kept auto-renewing my subscription without permission. No clear way to cancel, just sneaky, recurring charges like they’re hoping you won’t notice. The app is garbage, hard to navigate, buggy, and results are low quality! Now I’m forced to file a dispute and block my card just to stop them from stealing more of my money. This is beyond frustrating! AVOID CREATIFY AT ALL COSTS!

I'm sorry but I am beyond dissapointment - the quality of the content is horrible. The shape of the items are changed, transitions are uneven, they don't support Polish, even if they claim they are! Oh yes, they are, but in one feature, and again - the quality is crap. I wasted not only 99$ for non-refundable fee, but also MY TIME, to make anything useful out of it. Yes, I contacted customer support. Then can't even make out their mind if they support Polish, or maybe not? Creatify works more like a beta version of an app and as a former software developer, I would never release it as a paid plan.

I tried and created a video but had to keep adding credits and went into subscription mode, a common method for all ai apps. But no invoice or notice of payment as a courtesy and that is not right. As soon as I notice the charge tried to revert it with customer service but no success. Be aware of this type of business that looks more like scam instead of charging for a service that they provide.

The reviews here are fake. It doesn't work and it won't let me unsubscribe. They have been charging me for months.

I have been trying to unsubscribe for months. It goes to an error message and now the support line is timing out, not that I have asked to unsubscribe.