Katie P.
Not the best shopping experience.
Update: it was a bit of a hassle, but I was able to get my refund from this shop. Added a star because they gave me a refund. Can't speak to the quality of the socks since I'll be returning them as soon as they arrive. I'm not trying to get free socks, I was trying to get 0 socks and a refund. I ordered socks and my order stayed on "order created" for 8 business days so I ordered other socks through Amazon. I emailed this shop to ask them to cancel my order since it never shipped and this woman Melanie replied that "she thinks they might have shipped yesterday but if they hadn't she would cancel my order and refund the money". THEN SHE CREATED A SHIPPING LABEL JUST THIS MORNING. There was no tracking number in Shop when I requested to cancel. It says "label created, not yet in system" when I track it on USPS. I emailed Melanie again and told her I can see she just created a label, please do not ship my order I want a refund. She sent me a "your order is on its way" email. I DO NOT WANT THIS ORDER. I started a dispute on this charge with my bank because I know I will never get a refund from this company. I also filed a dispute with Shop, where I had seen an ad for these socks in the first place.



