Rich F.
High quality products and excellent…
High quality products and excellent service.
Response from Craftmaster Hardware, LLCJan 29, 2020
Thank you Rich!

Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing682 approved reviews, newest moderated first
Rich F.
High quality products and excellent service.
Response from Craftmaster Hardware, LLCJan 29, 2020
Thank you Rich!
Robert W.
Quick accurate service.
Glenn
I made a order on 12.31.2019. After 2 week I called and was told that I was waiting on a back order item. He told me it would be 2 more weeks. Called back 10 day later looking for my older. I was told I was waiting for a different item that was on back order. She said she could ship what she had and when the back order comes in she would ship it to me. The only item that I really need is a replacement part to my spinner and that was the item that's on back order. The first time I called i was waiting on a drilling jig. I think the shipping charges should be dropped because I waited so long. I did receive partial order 4 week after placing the order.
Response from Craftmaster Hardware, LLCJan 29, 2020
Hi Glenn, We apologize for the delay in your order. It is not the typical experience we offer but clearly occurred. Will take care of your request right away. Thanks for your patience and business! Dan Donohue
Marcus S.
You guys are great with great service!
Response from Craftmaster Hardware, LLCJan 23, 2020
Thank you! We appreciate your business!
Greg M.
Great experience overall, I would like to have some kind of notification sent to me when the package has been delivered.
Daniel F.
Great product, fast shipping, and good responsiveness to my questions after the order.
Response from Craftmaster Hardware, LLCJan 17, 2020
Hi Daniel, I spoke to your rep and all is worked out now. Sorry for the delay. We appreciate your business! Dan D
MSSCA
Exactly what I needed at a fair price. Shipping costs were reasonable too.
Rex C.
great price and service thanks
Response from Craftmaster Hardware, LLCJan 9, 2020
Thanks Rex! Happy to help you! Dan D