TIM F.
Helpful and quick!
Helpful and quick!

Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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TIM F.
Helpful and quick!
Niemah
I received order in a timely manner. Refund for items I ordered in error was easily done.
Matthew
I never received my package, which isn’t their fault, but I did email and they are going to send out replacements.
Response from Craftmaster Hardware, LLCJan 26, 2026
Hi Matthew, we show it delivered January 15, 2026, 1:09 pm. Jose will be in contact with you. Dan D
NA
Ordering was made very easy, material was delivered as promised, thanks
Joey P.
Product was discontinued but offered on website as in stock and allowed me to purchase. Never notified me and only learned about issue weeks later after calling to check in purchase status. Learned card isn’t billed until product shipped so there was no worry of charge.
Response from Craftmaster Hardware, LLCDec 29, 2025
Hi Joey, We apologize for missing the discontinued buzzer button. We only run your card when the item is shipped so charge was not put through. Thank you for considering us. We will take item down right away. Thank you for your feedback. Dan D
customer
Took over a month to receive our order i was not told at purchasing it would take that long.
Robert C.
Very satisfied customer. Thank you, CRAFTMASTER!
Gift
I ordered a key 14 days ago and still have not received it. Sent and email to the company and they have not responded. I am wondering if this is a scam.
Response from Craftmaster Hardware, LLCDec 2, 2025
Hi Gift, We apologize for the situation here. When selling master keys, we need to make sure they are going to the proper people for security reasons. It appears the emails went to your spam when requesting clarification. Thank you for considering Craftmaster Hardware.