Craft HolstersReviews of craftholsters.com

Holster does not fit my gun. I tried reaching out to customer service. They said there is a “break-in process”. Trust me i have been owning and wearing leather holsters for 30 years. This one will never fit my gun. Klaret in customer service obviously knows more about my gun and my misrepresented holster than I do.

Cheap, thin leather. My belt and holster felt like a $4 toy cowboy belt from Walmart. They charge 25% restocking fee, no matter what garbage they send you. YOU PAY.

I am very very dissatisfied with their customer service: - Customer service is extremely slow. It's not uncommon for it to take a week for a response - Their return policy is misleading and impossible to satisfy. I purchased a mag pouch. None of my 9mm or 10mm mags fit. I requested a return and refund. They refused saying my mag pouch works for 9mm. Well my Glock mags don't fit..... I'd stay away from this company. Very poor business practices. Buy from Amazon. You can return your items if it doesn't work.

Only giving it a it might go up to a 2 once I receive the next holster. If it actually fits but ordered a specific holster for my sig. P226 now when I ordered the picture had the red dot cutout on it. So I assumed it was the correct one upon receiving it. It did not. So I contacted them to see about an exchange and was told they are unable to do that even though the product was in stock, they didn't make it custom. It was in stock, but they wouldn't accept the other one. Back to return made me pay another $81 to replace the holster. For the shoulder harness So I have nearly $300 and 1 shoulder harness. I think that is unacceptable and I will never buy anything from them again. I even offered to pay the shipping to ship it back to get the right one. And they still made me buy a whole nother holster. I would advise strongly against dealing with them as the quality product isn't worth the cost. When you consider how much it actually cost me to get the holster I know. I will never shop with them again. They made no attempts to make it right.

Holster order for Optic Cut and Streamlight TLR-1. It arrived with NO Optic cut at all and for a Crimson Trace light. Now just combative emails back and forth and they will not admit incorrect order or give a refund..DO NOT DO BUSINESS WITH.

I ordered the cross body bag, but upon receiving it I found out it was too big for my needs. I contacted the company and they asked for pictures of the bag as well as pictures of both sides of my gun. That, in and of itself, felt inappropriate. I learned it was a 25% restocking fee and the remaining amount would only be refunded as in-store credit. Due to their horrible return policy, I will not be doing business with this company again.

Received an overpriced basic leather holster. Definitely not a custom holster, as it's just a leather flap seen together. This holster is something one would expect to get in a child's toy gun. It's infuriating to pay so much for such a basic holster.

He lähettivät tilaukseni kesäloma-aikaan ja 7 päivän jälkeen UPS-palautti lähetyksen. Tämän jälkeen Craft Holsters pyysi minulta uudestaan lähetyskuluja. Täydellinen kusetus, asiakaspalvelu pänkäsi että syy on minu ja että minu pitää maksaa lisää.