Weslyn H.
I absolutely adore this company!
I absolutely adore this company! The customer service through chat is wonderful! I did have an issue with an order being cancelled without my knowledge, bec my dad allowed me to purchase it through his credit card and I assume my email went to spam and then got deleted. So, when I realized it was cancelled, I reached out to the company and they explained it kind of raised a red flag because the order had so many items. They were very apologetic, I know things like this happen, so I could not help but be understanding! While the order could not be fulfilled then, I was able to find the biggest purchased item on another site and will come back to here to get my supplies! Just know mistakes happen and while it was upsetting to me, I know it was not done in a bad business sense sort of way. Just be kind and understanding of any business potentially making a mistake and you will have a much better outcome! No one is perfect! And their prices are the best and everything I have received has been great! No perfect! So will continue to purchase from this company, just wish the cricut heat press I thought was coming had to be ordered somewhere else, due to it being out of stock on this site. Thank you craft-e-corner!


