Cracker BarrelReviews of crackerbarrel.com

09/12/2025 -- I am writing this review on today's date, but it is one of those I really wished I had taken a picture. Yes, I agree that the quality of the food has gone down over the years, but so has the service. They make excellent chicken and dumplings in my opinion and you can also get one or two sides with your order. It has been a couple of months now and I have not been back since, but when the server brought my order to the table, I asked him, "What is this?" He asked me, " If I ordered the chicken and dumplings?" I responded yes, but the green beans are supposed to be a side dish like the fried apples. He honestly looked bewildered. Instead of the green beans being placed in a separate small bowl on the side like the fried apples, the green beans had been dumped in the same bowl with the chicken and dumplings. Whew!! I had the young server take it back and I left.

Shepard's skillet pie, meat was cold and not fully cooked. Carrots were hard not slow roasted. Falsely advertising peas, not a single pea in three different meals. Skillet was cold to the touch. Hash brown toping was not crispy.

Food was Terible got breakfast nasty sausage patty. If you wanna call it that a flat piece of nasty meat that’s been sitting around Bacon that tasted like it was from last week. No taste no flavor not fresh. Nothing was fresh ham was the same way half cook on one end pancakes tasted like they were on the floor or something. They had nasty taste them. Never get breakfast there again. Hashbrowns were a mushy glob of cheese.

For the love of God please change the logo back to the original logo. It's not a petty request. It's about principle. Selling out to the man! Not that corporate cares, however, I will not return until the original logo is restored! You just lost a regular Sunday after Church customer.

I will never patronize a corporation that feels that the CEO is right when the public says they are not right yes maybe so tweets but to gut the store and culture is sacrilegious and until you drop the CEO and woke act say goodbye to my weekly business

Food was cold. Half the menu is now missing, along with Uncle Hershal. Our family is looking for a new "home" bc this is no longer it. If it ain't broke don't fix it.

After decades of enjoying Cracker Barrel, I am totally done with it. The food quality has been dropping for a while, the order service accuracy is beyond hit-or-miss, but the new look proves they are totally out of touch with anything "country" or "Southern". The brand has been destroyed.

Eleven short years ago, I ate at a Cracker Barrel for the first time, and it fast became my favorite chain restaurant. Today, I announce that Cracker Barrel has officially lost all of its business from me. When I started eating at Cracker Barrel, I was attracted by their classic Southern theme, beautiful country decor, good food, friendly service, and lack of alcohol sales. Within a decade, Cracker Barrel's woke corporate management has destroyed each and every one of these things. The first thing seemingly to go was service. While I realize that, as with any chain, some locations provide better service than others, poor service was the exception at Cracker Barrel, not the rule. Now, as I have been to a number of locations, I have noticed that customer service is not prioritized at all. At many locations, I have had to wait to be seated twice as long as I was told, have been ignored by waiters and waitresses when I tried to get more napkins/ask for a refill/order dessert, and have been treated indifferently by management when I have complained about poor service. This has been occurring more and more frequently. Next to go was the quality of the food. Throughout the years, I have noticed that the food has been less and less fresh. While I questioned whether such was the practice at a few of the locations that I have been to, I now know based on media reports, which directly source Cracker Barrel employees, that this has been an ongoing trend at many Cracker Barrel locations (reports of bacon being reused overnight, etc.). Then, a couple years ago, Cracker Barrel made it clear that they do not care to be a family-friendly establishment anymore and decided to start selling Bud Dumber, Miller Low Life, and all of their demonic cousins. Despite my repeated complaints and my urging Cracker Barrel to cease alcohol sales (and I made very clear that they had stood out in a good way prior to these sales), I would always get some sort of canned response from management about how they "needed" to do it to "keep up with other restaurants", or something to that extent. I scaled my visits back significantly after this, but still went occasionally, particularly while traveling. Last week, the final shoe dropped when Cracker Barrel decided to go full-on woke and change their logo and decor. There is absolutely nothing wrong with the old logo that they had for 48 years. People of all stripes had no problem eating at Cracker Barrel, and only an extreme leftist would be able to take this to such an extreme. Now, all of a sudden, they decide this is "offensive" to the point that they even have to change their message on their peg boards. Woke CEO Julie Felss Masino is destroying this business from the top down, and Cracker Barrel stock prices are now reflecting that. To top all of that off, this "Eg-no-ra-moose" actually thinks that all of these changes are being well-received by the public. Well, I am here to tell Ms. Masino and the rest of Cracker Barrel's woke management that they will not be getting a penny of my business until they restore the old logo, commit to keeping the current decor at its restaurants, and stop selling Bud Dumber, Miller Low Life, and all of their demonic cousins. Get woke, go broke!