FastRock
Not Impressed
Cracker Barrel in Florence, KY Ordered the Louisiana shrimp - slop, 8 or 9 mimi shrimp over rice is some kind of weak liquid. seriously I know slop, I was on a ship in the Navy for 6 years.
Cracker Barrel Old Country Store, Inc. is an American chain of combined restaurant and gift stores with a Southern country theme.
Cracker Barrel (crackerbarrel.com) has 611 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Showing 382 reviews with 1 star · Clear filters
FastRock
Cracker Barrel in Florence, KY Ordered the Louisiana shrimp - slop, 8 or 9 mimi shrimp over rice is some kind of weak liquid. seriously I know slop, I was on a ship in the Navy for 6 years.
Memaw
It doesn’t matter what day of the year you go to this company, it is not friendly to any handicap person of any size shape or color. They’re simply are no accommodations for wheelchairs or ambulatory assistance devices. The only waiting area is in a retail store crowded to the brim with overpriced items. Sure they offer outside seating, but that is little help in 30° weather.
Rodolfo M.
Its ok to business like this one is closing down. I never had a good experience when visiting. They are racist. I visited texas and decided to stop for breafast. Nobody greeted us. Finally when approach a team member told me to take a table of my chice. We seated there for 25 mins, nobody came to take our order. Orher tables next to us were taken by white people. They got greeted right away and had their order taken. That's when i understood that Hispanics are not welcome. If Crockett Barrel disappears, for me is like never existed. I have been at many other restaurants where even if they don't like us, they treated us with respect.
Nikki J.
I worked for one in Tucson, AZ for only a couple months. Horrible place to work. Not only did they not pay me for my 40 hours of training and watching videos, it was incredibly hostile and unhealthy for your well being. I’d been told by others but thought maybe they just wanted harder workers. Next time I’ll listen to everyone’s opinion.
Roger D.
I’m based in Florida and travel the country in our Rv. We stop at Cracker Barrel every night after a long day of traveling at just about state from coast to coast. In the last month it is very difficult to see how terrible it’s been. Both dinners and breakfast are cold food, missing items, bad service, rude cashiers, managers not honoring deals on my app, rude management, no management, tables left full of dirty dishes nearly an hour after customers leave, beverage machines out of order because no one will come out to fix it(like because the vender isn’t getting paid), I can go on and on. The proof is easy to see, parking lots are nearly empty. It’s actually rare to have a great meal without issues and we let them know how great that store is.
EVAN M.
Max Mariucci needs to be removed from your company
Customer
Horrible and all because of their stupid rewards. All we did was eat a meal and were in line to leave and waited an unreasonable time while the customer before us got the upsale and was signed up for rewards. This is ridiculous and rude. Keep this crap up and I will start eating at one of our local mom/pop restaurants. Checking out at Cracker Barrel is like going through a gauntlet. Rewards, survey, tips, do you want candy? i hate it.
Marvin
I have been going to cracker Barrel restaurants since the 80s, we planned our trips around Cracker Barrel because he always had great food but the day I eat a Elizabethtown Kentucky and his worst godless meal I’ve ever eaten at Cracker Barrel. Don’t know what’s wrong with the 93 year-old owner needs to go back to the basics good food good service. He’s got charge a little more that’s fine. Put the biscuits in the jelly back on the tables when you get there. Serve some hot coffee, water milk whatever have great food and great service and charge what it needs to be charged because that’s why Cracker Barrel‘s about leave the pot and fans and grandma‘s picture and grandpa‘s pictures up. Don’t take them down. Don’t replace them. That’s my review that God awful meal Review