Cracker BarrelReviews of crackerbarrel.com

Love cracker barrel but I went there today for breakfast and believe it or not thats the first restaurant I have ever ate at that doesn't have a omelet on the there breakfast menu. That's just odd to me

The server told me that they don't serve omelettes like what kind of breakfast place does not serve omelettes. the french toast was not toasty enough and they didn't even put powdered sugar on it.

Ordered peach cobbler and vanilla ice cream Got peaches and vanilla ice cream then the server came out with something that was the size of a gram cracker that was the crust that was placed on top of peaches. What ever happened to the real cobbler you used to serve???

I have eaten at cracker barrel and enjoyed the meals that is why I am so mad at my latest experience. Today being thanksgiving 2020 my wife and I decided to order out online to avoid the long waiting times. I placed an online order at 3:38 pm and was replied that my order would be ready for curbside pickup at 4:13. So good so far. When I got to the store at 4:15 I called and let them know that is was outside in pickup lane 2. 90 minutes and 2 more phone calls later I am still waiting. at the curb. I could have stood on line for a seat in the dinning room. I am disabled so I had to get my walker out of the car to go inside to find out what is going on. I asked for the manager who looked up my order and said it has ben ready all along. I said why wasn't it delivered to the curb. This is while a bunch of associates are milling around. So I took my order and left. The manager gave me a pie for my troubles. This a mistake, ( online ordering at cracker barrel), I won't make again.

Too many unhappy customers that could have been avoid with simple fixes. Their old equipment like the grill with no timer means over or under cook too often. For the fried chicken they bought new fryers last year and it still too crispy or under cooked and not seasoned with the right spices. Biscuits are too salty and not as good as McDonald, why ?. Corn bread not sweet and granular, have a drink on hand not to choke on it for safety reasons. Hamburger, the bun and meat too heavy dense and hard to digest. Mash potatoes dry mean bad cook who did not put a lid on over the pan and mix it before serving. Breakfast need to improve like under cook pancakes and start to offer an alternative from hash brown and grits like fried hash brown and fried potatoes, etc. I worked there before the pandemic and i cleaned the place 4 to 5 stars everyday. Now the dishwasher and servers and cook and cashiers do that for cost cutting reasons, i don't think it's sanitized 5 stars anymore and i don't think they save money either having to give more hours to their already overworked staff......

They advertise hot fried chicken, mine wasn't. It had been sitting for hours, tasted liked Food Lion next day chicken or chicken from a convenient mart. Mashed potatoes were thick and dry. My bill was $28.78. The cats liked the chicken.