Cracker BarrelReviews of crackerbarrel.com

I like Cracker Barrel a lot. I have been going, with few exceptions (such as while stationed overseas), at least once a month for over 30 years. The service at the Lowrance Rd location is by far the WORST I have ever had at a restaurant. I have patroned them over a dozen times. Numerous times I have ordered food To Go only to receive an incorrect order (whether through lacking items or receiving incorrect items). The other day, I placed an online order at 9:30 a.m. for a 10 am pickup. I arrived, on time, to pick up my food and am told, "It's not ready. It will be out in just a minute." I receive a paper copy of my receipt at this time. 5 minutes pass and no food. I inquire, politely, again. Same response. 10:15 rolls around and I am getting impatient. They were given a 30 min lead, why isn't my food ready? They aren't even at half capacity! I inquire again, politely, and receive the same response. 10:20 am comes and I, politely, speak to the manager at the Host/Hostess Podium, who effectively gives me the same rote response. 10:30 - same response. 10:40- same response. FYI, I am not the only person waiting in the lobby on my To Go Order. 10:45 comes and when I get the same response, I walk to the back and follow three waiters to their table where I ask the patrons seated if any of them arrived after 10 am. Everyone at all three tables say, "Yes". Side note: At this point I have not raised my voice once during this occasion. Finally, I walk to the Host/ Hostess podium and tell the manager, in a scathing tone, I need my food or I need my money now. The manager says, "Everything is going to be seen to, but we are going to do it right." That seems nonsensical, and I have no clue what he is trying to say. He's the manager, so he can refund me, right? He repeats the nonsense and then attempts to go around me to seat/ take the name of some new arrivals. I step back into his path and say, "I do not need useless platitudes, and I will not be sidetracked. I need my food or my money, now." His response, "We don't need any yelling in here." Before this point I have not raised my voice. At this point I raise my voice. I make a fuss. I am just short of beginning to curse when he mentions police. That's when the F-Bombs start coming out. Not my proudest moment. That said, I hate it when inconsiderate people waste my time. Someone comes out from the kitchen with a cart loaded with To Go packages. I stop her and read the labels, cursing the whole time, until I find the one with my name on it. I snatch it up and turn to leave when the manager tries to tell me I can't take that. I laugh, and curse some more about his complete incompetence. I haven't "raised my voice" in a restaurant in decades, and I have certainly never cursed like that before. I am definitely done with the Cracker Barrel on Lowrance. DO NOT EAT THERE!

You know there's a thing called Corona virus you should be ashamed for not doing social distancing still your crowded and people are less than 6 feet apart your feeding into the problem not helping

Paid $10 for school food rather eat Arby’s

First we waited over 20 minutes to be seated Then when we finally got seated the table was soaked with soap and water We then waited 15 minutes for a waiter to even ask what we wanted Then we orderd and we waited over 30 minutes for the food to come One of the sides said that there was fresh seasonal fruit and the fruit came out so frozen we couldn’t even eat it We got Chicken fried chicken and there was almost no gravy The Mac and cheese had way too much pepper on it The steak fries where not even cooked all of the way through

I can't complain about the service; however, the food is not worth going back for. We stopped for breakfast-the portions were small and the sausage and the gravy were not that appetizing-some kind of weird taste. We were sorry that we didn't drive another 20 miles to a family restaurant that had larger portions for considerably less money.

Cracker Barrel Florida City Fl. Don't ever use your credit card or debit card here. One month ago I called and ordered food for pick up. When I came home with it some of my order was missing. I called and advised them some of my order was missing. They said they would credit me they never did. On 03/12/2021 I had breakfast there and I used my debit card this time and there was an error on the bill and it was brought to attention of the manager and he stated it would be credited back to the account. One week later still did not get credited to my account. Went back and spoke to the manager Jennifer Parker she said she would call the home office and resolve the issue. 11days later still have not received my credit. Please use cash because they will never fix the problem.

Address: 6175 McDonough Dr NW, Norcross, GA 30093 Date: 3/18 Time 655-745 I placed my to go order with the staff member: Chicken friend chicken Mashed w/brown gravy Mac/cheese Green Beans After waiting 35 minutes ( I was told it would be 15) I inquired about my order at the hostess station. The gentlemen checked the kitchen, checked up front, and the kitchen again. He determined my order must have been giving to someone else. He offered to retake my order, but I was too pissed off to wait any longer. NO ONE inquired about why I was just standing around the hostess stand, The waitress who took my order walked by at least 3x so she didn't recognize that my order was missing. EXTREMELY poor service and I left and at ate McDonalds. At least I got my order there.

No problem getting a table but getting a waitress took forever ! And Brianna was not friendly at all . We actually got up and left . Not coming back to Cracker Barrel any time soon . I will stay home and eat peanut butter and jelly ! Thanks but no thanks !