Cracker BarrelReviews of crackerbarrel.com

Besides the food being totally disgusting the people who worked there were even worst. The store employees are so disrespectful, nasty, cold & hate there job. I asked for a price of an item this witch gave me the dirtiest look you could imagine! I was told not to get to cracker barrel & they were right!!!

Attempting to log on to the cracker barrel website to update my veteran information is the most frustrating experience I have EVER had. I set up my account on the app then I was instructed to go to id.me on the cracker barrel website or a link to it. As I attempted to logon to the national site, my User Name and or my Password were incorrect. NO ONE, and I mean NO ONE, at the store or restaurant from a Manager, waitress, or person at the cash register knew ANYTHING about the web site or how to get signed up to get the discount. I went to the website and chatted with person who I cannot spell or pronounce the name and I was told to Uninstall the app on my phone, delete all cookies, install the app again and it will set up. I did all that and same result.

I placed an order for takeout and one of my meals was missing. Mistakes happen I get it, even though there's a quality check receipt that they're supposed to check off and they didn't. I called to let them know and was transferred 3x and placed on a 10 minute hold. I hung up. No one has the time or wants to deal with poor customer service and failure to resolve an issue that could have been avoided in the first place. Avoid the location on Music Valley in Nashville.

By far the most disgusting food I’ve ever had in my life and I’m sorry to be so blunt. The food was old no flavoring whatsoever, the texture of the apples, the dry biscuits, the country fried steak that taste more like fried Salisbury steak, brown gravy that tasted like toxic salt additives. Not to mention the prices that it cost for that form of food just really blew my mind. Price isn’t an issue for me as long as the food matches the price. Unbelievably awful never again… and I don’t write reviews regularly, but I just could not let this one go.

I'm going to be honest. I never would have chosen to eat at Cracker Barrel but that is where our friends wanted to meet so that's where we went - Greenville, TX. My husband and I both had two lunch meals with waters for the drink. We both ordered the fried fish, and I had whole kernel corn as a side. I couldn't even eat the corn. I don't know if it was over-boiled or what but it was actually tough and chewy. Corn. The entire meal was mediocre at best, and that assessment is being generous. My main complaint though is with the cost, which was slightly shy of $46 - for two lunch meals that were really, truly not even good. We have plenty of disposable income to eat out, but to charge almost $46 for what we ended up being served was ... well, ridiculous.

They only give 1-bottle of syrup for 3-pancakes and then give you a container that who knows who has handled it where someone has poured syrup in it!!!! This is not a good thing at all

I am a vegetarian that absolutely loves biscuits and gravy and cracker barrel was the spot before today (3.7.2026)! I was informed this morning that as a vegetarian option you still use pork and tell us it's vegetarian gravy. I am absolutely disgusted and extremely disappointed with you and will tell all my folks about the lies you spread!!!!

I recently placed a take-away order for a steak and shrimp combo with three sides, along with a buttermilk biscuit and an iced vanilla latte. Unfortunately, I was very disappointed with the service and overall experience. When I got home, I realized that the buttermilk biscuits were missing from my order and no cutlery was provided with the take-away. Additionally, the food was cold by the time I received it. I had also specifically ordered an iced vanilla latte, but it was served in a hot coffee cup. When I brought this to the server’s attention, I was told that there were no take-away cups available, which is why it was served in a hot beverage cup. This was not communicated at the time of ordering and is not an acceptable substitute for an iced drink. Overall, this experience was highly disappointing.