Cracker Barrel Old Country Store, Inc. is an American chain of combined restaurant and gift stores with a Southern country theme.
Cracker Barrel (crackerbarrel.com) has 611 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Showing 382 reviews with 1 star · Clear filters
Elizabeth C.
Did not get our food due to you were out of chicken(fried ) we were not told until 2hours later and were seated about 5:30 pm then everything went and we at your CRAZY. And we were on our way back to St louis Mo. So we stop at your restaurant @ 706 Desoto Cave, Horn Lake Ms. 38637
Pam
Went to cracker barrels in Boise look forward to every Friday their Fish Fry is always the best this last time we went the fish was a little triangle shape only about a quarter of an inch thick heart is a rock couldn't even hardly find the fish in it it was the worst experience we've ever had I am so disappointed I love their fish I used to love their fish now it is the worst ever we will not be going back for Friday night fish I am so sad
Daniel Y.
Pooler Ga location I am local and have been eating at this location since it opened. I have seen it up and down with quality of food and service since it opened. Never any consistency. Ate there today with my wife and the worst service I have ever received in any restaurant. When paying the cashier asked for reviews and when I told her of our experience she offered to call her manager I told her not to as I had seen here manager cutting up with the staff instead of managing.
Allan
Terrible leftover food and food poisoning June 2024 My wife, I, and granddaughter went for late afternoon breakfast food. At 5 PM place almost empty?? We got pancakes, old batter-flat and tough, sausage patties-burnt but pink inside, biscuits- dry and tasteless, and country ham. My wife ate only the ham and biscuit. She got terrible food poisoning, sick all next morning. Food not fresh because so many items on menu and sitting in kitchen too long. Obviously breakfast leftovers! in the kitchen. NEVER AGAIN!
william C.
Poor service at #222 Monroe Michigan.
Jeffery T.
I received a gift card as a Christmas gift. My card was fraudulently used in a state that I’ve never be to and Cracker Barrel didn’t protect my identity or the use of the gift card. You cannot call Cracker Barrel, because they don’t answer the phone. They do not respond to online inquiries or complaints. They simply don’t care.
Bessie R.
I went to have breakfast for diner on Friday 5-10-24. The worst experience ever. My eggs were well done I had to have them made again. The sausage patties were hard & over cooked so was the piece of ham & the bacon, looked & tasted like it had been laying around all day! Not sure I want to go back after that experience.
Pimmada C.
Her staff is terrible. I don't understand. I've been to many restaurants but I've never seen anything like this. When she took orders it looked normal, but when she brought water to serve, she set down the glass so loudly that I was shocked but it was okay. While waiting for the food, I went to look at the clothes. When I come back to the table The food had already been arranged. But I suspect some of my food fell off the plate. So I asked my husband and he said that the previous employee brought it in and it was loud. causing some food to bounce off the plate It shows that there is no training for employees. The service staff is very bad. But my husband still left a tip.