Cracker BarrelReviews of crackerbarrel.com

I eat healthy but when a friend asked me to join them for a meal, I said yes. The food was all starch. No wonder why people are so fat.

Take out time was too long, lack of customer service and still received the wrong order. Overpriced. Every time I order from Cracker Barrel in Huntsville, I get the wrong order and always late with it too.

The store part was crowded with merchandise and people in line waiting to go into the restaurant. The restaurant was very loud. We had breakfast. The hash browns were called a casserole and at first bite it was tasty. However they were too rich and oily. The gravy for the biscuits was gloppy and thick and highly speckled with pepper. Spooned over a biscuit half was ok but the gravy cooled off immediately so only first bite was any good. The eggs and bacon were ok but again not very hot. However our server named Destiny is the reason for the stars I gave. She was friendly and professional.

I recently attended cracker barrel for birthday celebration, from the start our server was extremely forgetful, no utensils no napkins ever brought until asked numerous times drinks missing and food completely wrong I asked for breakfast special which did not come with any meats server asked if I wanted to upgrade to the mama meal which included a choice of meat which I agreed to and asked for turkey bacon when I received the food it had regular bacon not turkey I then ask the server about my turkey bacon she responds that they had none and assumed I wanted regular bacon (assumptions) I tell her I dont want the bacon and i have a different choice she says I can do ham which I replied with okay. She then comes with a small plate so that I can give her the bacon brought (i grabbed with my bare hands no utensils) she took the bacon and came back with ham. When I receive my bill I see I was charged for the bacon and additional charge for the ham yet she took the bacon and charged me for both. I asked why neither her or the manager knew. The manager at the Yuma location is a total morran and useless 😑 to say the least worse manager ever !!!!!! Stay away from the Yuma Az location, you will get lousy service!!!!

Cracker Barrel was “the place to go” back in the day. The local stores are pitiful now. Those off of interstates are far better. The food has gone down. Service is awful and let’s not talk about wait times for food. I was at the Bradley, IL location and waited 45 minutes and still no food, nor did the server give updates. I put my jacket on and left. Before leaving, I requested to see the manager. When I told him about my displeasure he all but had a smirk on his face and said “thanks for letting me know how you feel”. No, I’m really sorry. He was a really large guy with no customer skills. When my Mom and other elder family members were alive we went to Cracker Barrel often. Everything was always fine each and every time. Here’s another business that has fallen from grace.

Eggs had cheese in them even though I requested for no cheese because of lactose intolerance. They forgot my hash browns, my friends pancakes were ice cold and hard. And the wait was unbearable. Never going to cracker barrel again.

I live in Greenville Tx and my family an all my friends frequent Cracker Barrel a lot every week! The last few visits have been horrible! The food is really bad now! All the waiters are great but they even know how bad the food is they are serving! I have to send food back to the kitchen several times for instance my okra was not even hardly cook a tough! It’s gotten where that all the time it’s worst! My daughter’s plate had dried food on it! I hate writing reviews but they charge a lot for a plate of food and they can do better!

So now that Cracker Barrel has decided to cut their own throat with the now recent updated logo, stripping of Americana Wall Art, and what has become substandard food, I safely state, BYE. Don't pretend it's not about woke, when it IS. You've just alienated one of the most loyal customer base in numbers you can't imagine, until you soon feel it. Was a slice, but I'm OUT. Other restaurants I plan to eat at in the future. From someone who doesn't go back on their morals and values.