Doris
Visit the one in Chesapeake Sunday the…
Visit the one in Chesapeake Sunday the 16th of February. The service was not good had to wait well over 40 minutes for my breakfast. It was cold also coffee. Was not pleased
Cracker Barrel Old Country Store, Inc. is an American chain of combined restaurant and gift stores with a Southern country theme.
Cracker Barrel (crackerbarrel.com) has 611 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Showing 382 reviews with 1 star · Clear filters
Doris
Visit the one in Chesapeake Sunday the 16th of February. The service was not good had to wait well over 40 minutes for my breakfast. It was cold also coffee. Was not pleased
Tammy K.
We ordered the signature fried chicken for carry out on my birthday.The chicken was old in both meals.The sides were barely warm.The only good part of the meals was the corn muffins.The food should have been thrown away! Not given to me for $30.00 !!!!!!!!!l won't be back!!!!!!!!We pay for fresh food not food that has been sitting there all day!!!!!!!!
Spencer G.
I can honestly say that the only thing consistent about Cracker Barrel is the inconsistency and the lack of knowledge from the staff. I give up. I like the food but always feel drained from the issues I have just doing business with the restaurant
Julianne C.
This locations To-Go is by far the worst I’ve ever ordered from. Placed an order via their app, and the app completely changed the pick-up time for a hour later than what I tried to schedule for originally and ended up giving me two completely different pick-up times. Called to try to change or cancel so I could re-order and get the correct time, but was told there’s nothing they could do, that I need to go on the app, but there’s no location for you to edit or cancel an order via their app. So, with no luck there, I just showed up at the earliest pick up time they gave me, and still had to wait 40+ minutes due to none of the to go workers checking on my order.. a SERVER came to check on me since she saw me standing there for 40 minutes. Also, when I arrived, they had not even put my order in and told me they were doing so… guess not? Long story short, my food was cold by the time I got it. Don’t waste your time.
Bruce
Visited the Cracker Barrel in Columbia Tn on Bear Creek Pike and was very disappointed. I ordered the Chicken Fried Chicken with white gravy on top with mashed potato's, fried apples and okra. The Chicken is no longer patted flat like Chicken Fried Chicken supposed to be. Instead it was just two pieces of regular fried Chicken and a bowl of gravy on the side. The potato's were cold as ice. Very disappointing experience.
Andre D.
My friend and I went to Cracker Barrel in Sanford, FL. We were sat and waited for 15 mins and not once acknowledged. Servers passed us several times, but no one stopped. We waited a few minutes more and then went and had the best experience at Bahamas Breeze.
Bill G.
We arrived at the Blankenbaker store in Louisville Kentucky. We sat without seeing a waiter for 15 minutes? When talked to the manager he became belligerent and basically told us to leave by grabbing at our menus! Will never come back again!!
Roy A.
Ordered the lunch turkey and dressing. The way the menu is written sounds like you get what is listed plus a side. Ask to change sweet potatoes to regular no problem then order a side. When the meal came no dressing so I ask about it The waiter said he switched it out for the side. The said he would get us the dressing because it was confusing. Then up changed us to the full meal price without ask he made it sound like no extra charge. If you are in casa grande Az go to exit 200 black bear diner