Cracker BarrelReviews of crackerbarrel.com

Went to the Mt Juliet store in Tn. The service was slow and the food was cold.

We were at the cracker barrel restaurant off interstate 24 exit 152A. A phone arrival I went to use the restroom and found the toilets were not flushed, around the back of the toilets were hair and dirt, The sinks have not been wiped down. The waitress that we talked to seemed more concerned than the manager. The manager said they checked the restrooms every 20 minutes which if they did they would not look like they previously did when I entered. The manager did not seem concerned about the situation when we told him if they don't clean the bathrooms with the Corona going on then how we know if they're cleaning anything else. He's just sort of rushed away but given an attitude the whole time that we were discussing this with him. I would not recommend eating here unless you make sure that things are clean and then wipe down. Thank you Teresa Smith

Cracker Barrel, Norcross Ga,# 28 is off the chain. The store has a very large sign on a stands outside at the door entrance and several small signs throughout the store stating masks are required. However, there was several people not wearing masks. Asked a staff member why their mask rule was not being enforced. The staff person said, we aren’t allowed to address customers about masks. I said that’s interesting because signs say differently and other stores like Targets, Publix, Walmart, etc., will stop you at the door and if someone slips into the store and try to go through the line I have seen them not check a customer out without a mask. She really just ignored my concerns. Every time we moved away from a non- wearing mask person, someone else would come stand beside us without a mask. It’s hard to social distance in that small store, therefore, masks should be enforced. Nevertheless, we decided to just leave.

The family was not up to cooking Thanksgiving Dinner so we decided to give Cracker Barrels' take out Holiday Dinner a try. Two items were tasty...the very small portion of turkey we received and the pie. All the sides: dinner rolls, squash casserole, sweet potatoes, stuffing, cranberry relish and gravy were sub par at best. No bang for our buck 😤. The family was not impressed, and recommends to steer clear of the take out Holiday meals.

My husband and I had friends that we took to Cracker Barrel for lunch around 2pm. It was the worst experience we have had. The beef was stringy and tough and the pot roast special was just awful. It was a waste of $50.00. I can tell that they have new workers. I will have to find another favorite restaurant. One of our friends wanted apple butter and never received it even after asking a second time. Must be hard to get good help with Covid

Cracker Barrel here in North Jacksonville you get food that has been sitting back in the back for awhile and service that is not up to Cracker Barrel standards. I should have called customer relations regarding my last visit to this location.

I went to eat there and had a Grilled Cheese and a Salad. While I was eating my Salad, I had something hard in the lettuce. It looked like a slither of wood or a bone. I told my Server. She insisted that it was part of my salad. I told her it couldn't have been. There was no meat in my salad. So she went to get Hersha to come to talk to me. And would not come to my table. So I told her I was not going to pay for a Salad that I did not eat. So she went and told manager Hersha, which never did come talk to me. So finally, my meal was paid for by them. Very rude, I might add. So I left. I may not go back to eat there if it;s that hard to talk to a mngr. about a problem.