Cracker BarrelReviews of crackerbarrel.com

We just went to Cracker Barrel at exit 254 in round rock Texas. I asked for a third egg they indicated that it was $1.30, I said OK They came back and said it wasn’t $1.30 it was 249 so I told them no I don’t want the third egg because that translates to over $30 a dozen When they delivered breakfast, it had 3 eggs A girl came out and said that she would take it back, and I asked what she was going to do with it and she said she was going to take one egg off and I said what are you going to do with that egg and she said put it on another plate for someone Then the waiter came out and I told both of them wouldn’t it be the easiest thing to do was to say we made a mistake with the third egg and they’ll be no charge for it. Sorry about the inconvenience. But no these snowflakes and cupcakes said we will remake the whole plate And I said what sense does that make you’re going to waste all of the food and my wife will have to sit here and eat her breakfast alone while I wait on mine. Based on the fiasco and the lack of any leadership between the servers and the manager who I spoke to, we simply said sorry we’ll just go somewhere else, we got up to leave. As we got to the front door, a lady asked how our visit was and my wife indicated that it was pretty bad She asked why and we explained the fiasco and she said let me call the general manager. The general manager’s name was JOOSEP VAIKSAAR He came out and introduced himself as the general manager and we explained the situation and he said well first off he has a server in the back that’s crying. I’m thinking over what, an egg Our youth cannot handle a decision as to what to do with a plate and taking food off a plate from a customer and putting it on another customer’s plate might be a violation of health code in the first- degree. More importantly, what does it say about any of the food that’s coming from the kitchen that the servers would make that kind of a statement. Having had their general manager tell us that he was more concerned about their feelings than he was the fact that a customer had not been treated appropriately For some reason, he thought that it must be my responsibility to train their servers and their assistant managers, as opposed to being a customer who comes in, orders a meal, enjoys it and pays for it i’m not sure what he wanted me to do. Maybe it was to come in and build them a safe space in case anybody in the restaurant ever had a complaint. Anyway, now we know how cupcakes and snowflakes operate in this world without supervision they can’t make a decision And when the general manager is more concerned about the waitress being upset with the customer, walking out the door and never coming back, any wonder why we have problems in this country and why the kids don’t wanna work at a job in an office and can’t deal with the fact that they don’t know what to do with an extra egg? I apologize if I sound like a cupcake and complaining about this, but I suspect there are some people that will say this review is a crock of crap and there are others that will no longer go because they don’t need this. Yes it is a crock of crap, no customer should be dealt with this, management had no idea how to solve the problem and when they were questioned, they got defensive stating You need to be respectful to me. I was respectful, I walked in the door. I ordered $30 worth of breakfast and I was served garbage treated badly and I walked out the door. What else does the restaurant expect me to do? What else does the restaurant expect of a paying customer? God help this country and God help these little entitled people. Times like these, we fully understand why the good Lord has a time limit on our life. We simply couldn’t live with what’s going to happen in the future

The absolute worst. I ordered the chicken and dumplings and side of turnip greens. The greens had burnt taste and the dumplings just tasted like flour and water no flavor whatsoever. I will never eat there again.

Does Cracker Barrel let it's employees smoke weed? This is the THIRD time these insipid slugs got my order wrong, moved slow as hell, and just had the dullard look of someone who just finished their pot break. Their mashed potatoes were runny and tasteless (and I didn't even order mashed potatoes) - I have literally had better mashed potatoes in Marine Corps chow halls and the VA hospital. The hiring manager seems to be incapable of finding employees with at least as much enthusiasm as the average sea cucumber. The food is ALWAYS cold, despite half of the tables being empty. Pearland, Texas location.

On February 23, 2025 my son, daughter law and myself went to cracker barrel on JTB in Jax Fla, we got there at 7pm and got up and left at 8:30 still didn’t have our food we ordered, the waitress must have been new kept coming back and apologizing, ordered coffee, it was lukewarm, took so long to get drinks, broight out biscuits at 8:15, they were burnt, asked to speak to manager, no one came so we got up and left, never had bad service here before, very disappointed with Cracker Barrel, the people next to us was upset too, they left also, not sure what was going on because they weren’t busy

Horrible, over charged and pathetic waitress. Cold eggs, and room temperature food. $71.00 for 3 adults and a child under 2 that ate off his mothers plate. Waitress says, Sorry, we're just busy busy. Absolutely pathetic.

.... you missed the mark. I have rarely given any place a bad review but what did you do to your food? I ordered Chicken and Dumplings, mashed potatoes and corn. The only reason I'm giving you a 1 rating is because the biscuit was good. The bare tablespoon of dried-up mashed potatoes was tasteless and looked like it had been sitting all day, as was the corn (which tasted like you grabbed it right out of the can and threw it in my meal, and it was even a good brand, very bland, with no flavor at all), The dumplings were mush and I do mean mush, along with a very, very small piece of chicken. This was nothing like what I used to get at Cracker Barrell. I don't know what happened today but this wasn't good tonight.

On February 14 2025 we ate at the Landveiw Dr. in Greensboro. We ordered and waited for about 25 minutes for our food. I opened my silverware and it was dirty. Not just spotted. It hadn’t been washed. So we showed our waiter and she brought us more silverware. As she stood at the table we opened the silverware and it to was dirty. It hadn’t been washed. So we asked for plastic ware. The manager came and apologized and said that someone pulled the wrong tray to wrap as clean and she was glad that we called her attention to it. Then they brought our food and it was almost cold. By then we were afraid to eat because we wondered if the plates were washed. We left. There was no discount or anything. We wondered how many people ate with dirty silverware that day before we called attention to it. We took photos to show the manager. It was a very bad experience.

Order meatloaf. What a cheap cut of hamburger. Every bite had a grizzlies or a bone chip in it. I couldn't eat another bite. Gross me out. Think could use a better hamburger. Never eat hamburger there again.