Op 28 februari 2026 heb ik bij uw bedrijf een 360° roterende dodehoekspiegel besteld. Tot op heden, 15 maart 2026, heb ik echter niets ontvangen. Evenmin heb ik enige informatie gekregen over wanneer mijn bestelling geleverd zal worden.
Het feit dat er inmiddels meer dan twee weken zijn verstreken zonder levering of duidelijke communicatie, getuigt van een uiterst onprofessionele en onbetrouwbare werkwijze. Deze gang van zaken wekt de sterke indruk dat uw onderneming niet serieus met haar klanten omgaat en roept zelfs de vraag op of hier sprake is van een frauduleuze handelspraktijk.
Ik verzoek u dan ook per omgaande duidelijkheid te verschaffen over de status van mijn bestelling en de levering daarvan. Indien hier niet onmiddellijk op wordt gereageerd, zal ik mij genoodzaakt zien verdere stappen te overwegen.
SH
Sherry
STILL WAITING
I ordered the belt on 02/21 and I am still waiting and all I get are messages saying thank you for your patience, we don't have updated tracking information. DO NOT BUY FROM THIS SCAM COMPANY
RW
Rob W.
Should have done a little homework before ordering
EDITED After Review:
After contacting my credit card provider I received the following email from BrightSkyNetworks: "Dear Customer,
I hope this message finds you well.
Thank you for choosing our products and for being one of our esteemed customers. We have been working diligently to optimize our service processes to enhance your experience.
We have noticed that you may have some concerns regarding your recent order #210108 (Micro-Adjust Leather Ratchet Belt - Brown Tan / 28"
to 34" Waist Adjustable, Micro-Adjust Leather Ratchet Belt - Blue / 36" to 42" Waist Adjustable, Micro-Adjust Leather Ratchet Belt -
Black-1 / 36" to 42" Waist Adjustable).
To ensure your satisfaction, we have processed a refund for you. The refund will be completed within 3-5 days and will be returned to your original payment account.
We greatly value your shopping experience and hope this action meets your expectations. If you have any questions or require further assistance, please do not hesitate to contact us.
Do not reply to this email, as it is just for notification purposes.
If you need assistance, please contact us at customer@cozyllio.
Thank you for your understanding and support. We look forward to continuing to provide you with excellent service.
Best regards,
Service Team"
At least they followed up and promised a refund. I appreciate that! Changed rating from 1 Star to 2.
Original Post:
Ordered 3 belts, a black, brown and blue. You can't tell the difference between the black and blue, they look exactly the same, but have different #'s on them. I ordered the brown one in a smaller size, but received a larger size. I emailed requesting a return instructions and they asked for pictures which I provided. Then they said "returning the items may involve high costs due to international shipping, which could exceed the item's value" and offered a partial refund of $16.71.
I asked them where I'd have to ship them and they never replied. I sent another email to follow up with all the details after reading their return policy and it says if items "received are not correct, the consumer is not required to bear the shipping fee for this reason" and I asked them to provide a pre-paid return postage label, and waited. Silence since.
After all the problems I checked reviews and see they are pretty much a SCAM I should have stayed away from. Next time I'll do a little homework before ordering.
FG
Fabio G.
Ordinato e pagato materiale per un… Your Order#RAN23686 is Taking Longer Than Expected
Ordinato e pagato materiale per un importo di euro 17,90 , non ho più ricevuto alcunché . Ho scritto diverse volte e non mi ha risposto nessuno . Comincio a pensare che sia un sito truffa . Una vergogna
LK
lucy K.
Terrible product. Destroyed my car
Terrible, terrible product. I bought the Car Scratch Repair Pen to tidy up minor scratches on my car. It has destroyed my car and looks ten times worse. DO NOT PURCHASE.
TK
Tim K.
Scam Company
Never received the product and their customer service after initially responding, just went silent when asked for a refund.
LI
Liam
Avoid at all costs
Product didn't fit my car model despite them advertising that it did. Reached out about returning the item within the return window and have been completely ignored. AVOID.
LG
Lynn G.
If I could give zero stars
If I could give zero stars, that is what I would give. Do not order from them. They send out packages without any postage so my $12 order cost $25. Do not order from this company they are not trustworthy.
