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Covington Credit (covington-credit.com) has 132 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Banking & Money · Dallas, Texas
Excellent
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Banking & Money · Humble, Texas
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Banking & Money · Fort Worth, Texas
Excellent
Showing 3 reviews with 1 star · Clear filters
Lesha P.
I was told that I couldn’t renew my account/ get money that I had available. Because I been late making payments. What do it matter? I pay the late fee. And one time I called to make a payment I was told that they no longer except late payment and then hung up on me.
Jeffrey B.
I have been with covington credit in troy, Alabama for sometime now and have refinanced a couple times and the supervisor refused increase when I've never been late and always made payments before time due and have paid more than supposed to on minimum payments.....I DO NOT RECOMMEND COVINGTON CREDIT OF TROY, ALABAMA ...I WOULD STAY AND RECOMMEND SECURITY FINANCE AND LOAN SOUTH OF TROY, ALABAMA FOR UR FINANCIAL NEEDS AS THEY GO TO BAT FOR THEIR CUSTOMERS....
Response from Covington CreditSep 25, 2023
We are very sorry to hear that you have not had a good experience with us. We would like to learn more about your situation. Please send your contact information to [email protected] and someone from our team will reach out to you.
Nonya B.
Covington Credit gave me a new account number and is part of Heights Finance, no instructions on creating the new login, new account number is not correct. Tried over 6 times to get Covington to help, they are not helping, cannot make payments due to bad customer service and a bad company with the worst planning on services.