Tania
The service was super easy and…
The service was super easy and convenient and professional. The reason I didn’t give it 5 stars is because I signed up for the afternoon slot (1-7pm) yet I was surprised to receive a message at 11am that the tech was on their way. Also for travel purposes, it would be helpful if you add an option to enter notes about the time as I needed my appointment after 3.30pm to meet the 48-hour guidelines. In the end I was able to request this when I replied to the sms sent at 11am and they did send someone else after 3.30 but it’s best to be able to avoid this uncomfortable situation by addressing it at the time of booking. The results came in ahead of schedule and I requested the QR code to be added and this was sent quickly too. I definitely recommend and will use again. Thank you!