Cover WhaleReviews of coverwhale.com

I had an urgent situation and I ended up speaking with Tamara 3 times in one day! 2 times they were on call back requests and she was really great. Patient, informative, professional and friendly. Although the process was frustrating she was a ROCKSTAR and helped make it less frustrating. Kudos to her!

Ms. Mary Jo is absolutely incredible and extremely helpful. She is 10 out of 5 stars. I cant say enough wonderful things about her. She went above and beyond to help and stayed on the phone with us for over an hour. She deserves a raise, praise and additional PTO!!!!!

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Mary Jo! I can’t say enough good things about Mary Jo at Cover Whale. From the very first conversation, she went above and beyond to make the insurance process smooth and stress-free. Mary Jo was incredibly knowledgeable, patient, and attentive, answering every question I had and making sure I fully understood my options. Her professionalism and friendly attitude made the entire experience enjoyable. It’s rare to find someone who genuinely cares about their customers the way Mary Jo does. Because of her, I feel completely confident in my coverage and know I’m in great hands with Cover Whale. Thank you, Mary Jo, for your exceptional service—you truly set the standard for customer care! — Joseph Baldwin

MaryJo, Brittany, Jennifer, and Tammy are WONDERFUL. They are solution-oriented and kind.

I struck gold twice! I had back-to-back 10/10 perfect customer service experiences with the team handling the agency-partners line. We have an new-venture insured that's experiencing the growing-pains of navigating a new trucking business and with the help of Mary-Jo yesterday and Tamra today - we've been able to keep our insured in the policy and offer step by step instructions on how to fix every and any issue that's come up. Obvious competence aside - these representatives were kind, personable, patient, professional, and had a sincere commitment to helping. They didn't just help - they educated. Thank you so much for going above & beyond for your agency partners.

Raizabel R made my experience very easy and quick

I would like to acknowledge and appreciate Raizabel R. for her valuable assistance in setting up the ELD device to the truck. Thanks to her support, we were able to successfully retain the insurance contract with the client. Her prompt and knowledgeable help made a significant difference in resolving the issue efficiently.

Appreciate so much the dedication to help me get my issue resolved and was able to in quickly matter thank you.