CouwyReviews of couwy.com

Delivery took longer than I had hoped for but both items are will made. The blue shirt runs small. The red top is beautiful. Lots of compliments

unfortunately the dress i ordered didn't fit right, so asked if i could send it back and have a refund, i was told i could have a $10 refund as compensation and keep the dress. I don't want the dress, just wish to send it back free of charge and have a refund. Have heard nothing back, i don't call that good customer service, will not using them again.

I bought a dress from Couwy recently which took a long time to arrive. When it arrived it was a nice dress but was too small for me even though I’d ordered my usual size. I contacted the customer service email address as there was no delivery note or return instructions. They had advertised 30 day easy returns on the website and so I was surprised when they offered a small amount of compensation that increased each time I declined it. They said I could keep the dress, but I kept saying it was too small and I needed to return it as it is of no use to me. I asked for a full refund but they just kept offering a small amount of compensation and to keep the dress. I asked if the compensation was a true refund or just money off another item and before I knew it they’ve refunded my account with the small amount of comprnsation. I’ve lost £33 buying this dress and will definitely not but from them again!

Recieved the dress, but fits small, want to return for larger size but they want me to send $15.00 dollars so they can send me another size. They are making it difficult to buy from them again. Be very careful to buy from them. I do want another one, but don't trust they will send the dress.

They took a long time to arrive but I’m very pleased with them.

All arrived as expected and happy with the product.

The dress fits perfectly, the material is light and flowing. Everything about this dress is perfect.

Company that takes your money and makes it very difficult to return items. No invoice. Pressures buyer to keep goods even though unsuitable. Offers part payments to avoid accepting returns. Amounts go up every time you say no. See other experiences on this site about this company