Course Correct is a vehicle transportation brokerage company. Our company is FMCSA licensed and fully bonded. We’re dedicated to managing your shipments with care, meeting all your needs, and providing timely updates until your vehicle safely reaches its destination.
Course Correct (coursecor.com) has 118 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
coursecor.com
Website
coursecor.com
Category
Shipping & Logistics
Location
San Jose, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I am honestly surprised with how many good reviews they have. Worst customer service I have ever dealt with and hope to never have that experience again. Quoted one price, paid a deposit, failed pick up. Assigned a new driver for a week later and was forced to pay more than quoted. Driver confirmed pick up and then cancelled last minute by the company. Earlier than 4pm in their time zone on a weekday, and not a single supervisor to escalate to? I feel this company is a huge scam. To make matters worse, customer service had no customer service skills. His skills caused me to become irate for only giving excuses rather than providing a solution. We were confident when we first made an agreement with this company, but this company cannot be trusted.
Response from Course CorrectSep 10, 2025
We do not recognize this reviewer or the experience described. The comment has been flagged for verification and is currently under investigation. If it is not legitimate, we will pursue removal; otherwise, we will issue an updated response once accurate details are confirmed.
SA
Sam
I would give zero stars if I could
I would give zero stars if I could. I accepted their quote, followed their instructions, and patiently waited the one to five business days they promised. After five full days passed with no pickup, I reached out, only to be told to wait one more day. On the sixth day, instead of resolving anything, they suddenly claimed they were “having trouble” and demanded more money because they couldn’t honor the rate they themselves had provided. That’s not my problem—that’s their bait-and-switch. To make matters worse, at the very start they asked me for a personal email address (outside the shipping platform), which I later confirmed with the platform was a giant red flag. Completely unprofessional and shady from the beginning.
This company is dishonest, unreliable, and flat-out predatory. Their communication was abysmal, they misled me at every turn, and I am beyond grateful I was able to cancel before losing money. Trust the negative reviews: the risk of dealing with these people is simply not worth it. Even if they’ve scammed a few positive experiences into existence, don’t gamble with your time, money, or sanity. Pay a little more with a reputable company that doesn’t lie, harass you for more money, or pull shady tricks. One star is generous—avoid at all costs.
PS: in response to their response. They did not maintain communication. Blatant lie. On August 16th they said, “My name is Sophie and I am with the dispatch team, we are working on your shipment and doing our best to find a driver just ASAP. At this point I want to apologize for this inconvenience, and ask if you can please give us time until Monday, I will make a note right now and my management team will contact you on Monday morning.”
On Monday nobody reached out. I followed up on Tuesday, they completely stopped responding after that. Zero communication. No update. No resolution. No follow up. No more communication from them. The next time I heard from them was after I posted this review, not apologizing but telling me my review was unfair.
Response from Course CorrectSep 10, 2025
Hi Sam,
I’m sorry to hear you feel this way. From our side, we’ve been fully transparent throughout the process and maintained communication exactly as expected. While we understand your frustration, your comments don’t reflect how things were actually handled. We followed our terms and conditions carefully and kept you informed every step of the way.
For future readers: our team always strives to improve, and we welcome constructive feedback. Our priority remains clear communication and honest service for every shipment we handle.
MM
Mike M.
Was hoping for a much better…
Was hoping for a much better experience. Accepted their quote on Shiply that said car would typically be picked up in 1-5 days. It’s been 11 days.
Only communication I received is if I initiated it first.
Response from Course CorrectAug 19, 2025
Dear Mike,
I want to clarify that we have not violated any contract terms and have remained communicative throughout the process. We are truly sorry if it felt otherwise, as that was never our intention.
Our goal is always to provide a smooth experience, and we hope to turn this situation around by ensuring your future shipments go more seamlessly. On behalf of our team, I sincerely apologize for any inconvenience the scheduling process may have caused.
Thank you for your understanding, and we look forward to continuing to assist with your transportation needs.
PS
Pulinga solutions L.
Very serious and organized company
Very serious and organized company, I recommend it to everyone
Response from Course CorrectJul 28, 2025
Thank you, so happy to see you share your experience!
PD
Priscila D.
company with quick response
company with quick response, commitment to the customer and super attentive!
Response from Course CorrectJul 28, 2025
Made our day! Thank you for your business.
AS
Annie S.
Great company to do business with
Great company to do business with. Reliable and trustworthy. I will definitely do business with them again! Thank you !
Response from Course CorrectJul 28, 2025
And we will be happy to do so! Thank you for your feedback.
GR
Greg
Smooth sailing
Once I selected this company everything moved quickly. Picked up the night before and delivered the next morning within issue. Driver was polite and helpful. Smooth sailing, I would use them again
Response from Course CorrectJun 19, 2025
Thank you for sharing your experience, we highly appreciate your trust! We hope to keep working with you on your future shipments.
MO
Mohammed
Extremely helpful
Extremely helpful
Response from Course CorrectJun 19, 2025
Thank you, we appreciate you sharing your thoughts.