Couples ApparelReviews of couplesapparel.com

HORRIBLE!! I HAVE BEEN WAITING ON MY SHIPMENT SINCE 12/31/23!! I RECEIVED A PRE-SHIPMENT FROM USPS ON 1/2/24! THE MERCH HASN'T MOVED!! I HAVE SENT COUNTLESS EMAILS... ALL THEY KEEP SAYING IS AN APOLOGY... iT'S ON ITS WAY! ITS 1/23/23 AND NO SHIPPING INFO YET AND THERE'S NO WAY TO TALK TO SOMEONE!

I made an order on 12/09/23. As of 12/19/2023 the order was still in processing all through it had cleared my bank a couple days prior. I cancelled my order on 12/19/2023 because I had purchased 2 hoodies as Christmas gifts and I knew they would never arrive by Christmas. Today is 1/19/2024 and I received 2 hoodies that I had cancelled on 12/19/2023. I'm not saying that everyone has had a bad experience with, Couple Gear but I certainly did. I will be returning merchandise!

It’s a week later. I haven’t received my order and I have no idea where it is.

I am beyond mad on how couple gear did me and my girlfriend I lost 80 dollars to this app we sent multiple emails and called but it seem to be a fake number we patiently waited over a month now and still haven't got updates or anything I'm very disappointed that we got played so I want to know how to get this app shut down all it does is scams couple into thinking they will get something beautiful and take their money

**update** Sooo.... after they seen my review on here and sent that reply I did just as they asked and sent them my information. Guess what though? They never responded as they usually don't and now I'm ticked off because I cannot get a refund from cashapp because they're lying to them and that makes me livid as hell! Don't do business with these people anymore I'm definitely going to be reporting them to the BBB and showing them everything that I have as proof of their scheming ways!

Luv the hoodies! Good quality and excellent work.

I placed an order at the beginning of April, I was sent one email saying they had received my order. The payment came right off my credit card, right away but I was sent NO tracking number, NO shipping information,or anything. I tried calling them but only to find that no phone number is even available on their website anymore. So I emailed the address they have as their contact info, twice now. So after Two emails I sent to get someone to reply to me, I still have no response from anyone, no information or no product, no delivery, no info for tracking/shipping or anything! I am honestly starting to feel very frustrated and I will be looking into how let more people know not to order from this company they have terrible service and customer service and it will soon be a month since originally ordered.

Ordered my daughter's behalf and she said it was perfect!