CoupanaReviews of coupana.com

scam!! never received purchased item!

This company deserves a BIG FAT ZERO! Once the order is placed, all I received was an email from "Brittany" saying I will get the tracking information. NOTHING! Almost 1 month now and NOTHING! Do not buy from this company. Biggest scam ever. I will be pursing further action against this company.

I want to give this company a zero. They only gave me part of my order. I sent several emails telling them I am missing part of my order. No follow up like their response email says "4 to 5 days" to respond. So, they have basically stolen money from me because they refuse to respond and I don't have my other order.

I would give 0 stars if possible. This company room my order & $, promised delivery by the 10th. Directly after placingbthe order I was spammed by "customer support". Someone from coupana named Brittany emailed & texted me repeatedly about how great they are & she'd be there to help with any of my needs. Fine. The 10th came and went & my order had not arrived. In fact it never left the pending category, never shipped at all. They took my money and never sent me anything. I sent an email to Brittany, my customer support person, and got an automated reply that my email would be,looked at in 5 business days! Really? A week to even look at my problem? It has now been 8 days since that email. No response. I've requested a refund. Again. No response. Do not trust this "company". I have been completely duped.

Coupana's a scam! No product after 2 months. No one replies to your inquiry.

I wish I didn’t have to give a star , they took my money and gave me nothing in return, not even a correspondence

This company is a disgrace ! Why is it still running this blatant scam where they take your money and you get nothing in return.They have cleverly concocted many positive reviews on their site which are obviously false. I am reporting to PayPal and Trading Standards and won't give up until it is stopped from advertising.

Can’t even rate this one star. Scam scam scam. No goods have ever been delivered to consumers