Dino F.
What a scam
What a scam, both chargers I ordered Were Defected, they say they will reach out to you, But never do, 50.00 down the drain. Dont order from them.
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Coupana (coupana.com) has 75 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Showing 72 reviews with 1 star · Clear filters
Dino F.
What a scam, both chargers I ordered Were Defected, they say they will reach out to you, But never do, 50.00 down the drain. Dont order from them.
Guillaume P.
!!!!! Coupana is a SCAM !!!!! !!!!! Don't order on their hoax website !!!!! I ordered a HexLight™ - Modular Touch Lights - 10 Tiles / Multicolor / EU Plug at the end of October 2019 for 102.27€. During my order, I've subscribed at their an Insured International Shipping. I never received my product and they don't care about my complaint. Now, their website is no longer accessible and their disgusting customer service "Brittany" help[at]coupana.com doesn't answer my emails. I am very disappointed with my customer experience and this scam company, and I request a refund of my 102.27€ !! Go tweet and google your dissatisfaction !
KenandVirginia B.
I would give this company a zero. I ordered the cat bowls . Zero response. i wish i did background check on this company. I will be reporting them to BBB and the attorney general in california where supposely they have a office in San Jose.I guess Brittany is the only employee.
Mollie J.
Should be no stars. Bogus company. No response. No delivery. No refund. Total waste. Item was paid via Amazon. Have notified them of scam.
Amy S.
If it’s possible I would give this company a zero star rating, they are obviously a scam as reviewed by all the others on this website. My mistake was not reading these reviews before I purchased a suction ball toy for my dog. It nearly injured my dog and they have not responded despite numerous emails
Nancy M.
If I could give this lousy company/website less than 1 star would! Absolutely horrible!! I ordered cat dishes that took 5 weeks to get here! They say if you're not happy for any reason within 30 days of your shipment they will refund your money. But they absolutely refuse to answer my emails! They sent a standard form letter reply to every email I sent them! They have no phone number that you can call! I'm only sorry I didn't check on these reviews before I was dumb enough to place an order. They are extremely dishonest and I say beware!
CHRISTINA F.
Scam!!! Item never sent. No response to emails sent after multiple attemps to contact them. Contacted bank to report fraudulent activity.
Lois H.
Item never arrived and emails left unanswered so contacted PayPal dispute centre.