countrypines.com Reviews | Read Customer Reviews of countrypines.com

countrypines.com Reviews | Read Customer Reviews of countrypines.com

countrypines.com reviews

Showing 3 reviews with 2 stars · Clear filters

WVKIM
May 16, 2016
Don't ask if you don't want an honest answer
Run down. Have stayed approximately 10 times. Will not go back. I don't like having to share and reuse the minimal amount of towels provided for the number of guests/days (no washer/dryer). The bugs about took over. The molded hot tub cover was disgusting. The joke of a "microwave" was ridiculous....ten minutes to do a 30 second job. Overall cleanliness was not good.
Response from countrypines.comMay 17, 2016
We are very sorry to hear that you did not enjoy your stay at this cabin. We will definitely be passing this information on to the owners and we hope they will consider doing some upgrades in the areas needed. We are the management company for this cabin but we do also own our own cabins and you can see those cabins on www.outrageouscabins.com. We hope you will consider staying in one of those the next time you come to the area as they are more luxurious. We appreciate your feedback.
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Vactioner
May 16, 2016
Beary Blessed #18 Needs more Prayer
I was very disappointed with this cabin, especially considering this was our first Pigeon Forge/Gatlinburg cabin experience. The cabin smelled mildew. We were supposed to have Wifi but it never worked. The mattresses were HORRIBLE. Hot water sucked. Only 2 people can get a decent hot shower then you are waiting and waiting and waiting some more. The cabin is very dust. It looks like it only receives a superficial cleaning after each guest. There were cobwebs everywhere ceiling fans rattle. I missed the previous review of this cabin. WISH I HAD NOT...
Response from countrypines.comMay 16, 2016
We are very sorry to hear that you did not enjoy your stay at this cabin. We will definitely be passing this information on to the owners and we hope they will consider doing some upgrades in the areas needed. We are the management company for this cabin but we do also own our own cabins and you can see those cabins on www.outrageouscabins.com. We hope you will consider staying in one of those the next time you come to the area as they are more luxurious. We appreciate your feedback.
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Barbara
Oct 12, 2015
Beary Blessed( not so much)
The cabin needs some up keeping done on it. The floorings are worn and should be refinished and the carpeting replaced. The downstairs bedroom door lock is broken and the interior door locks all the time. We propped it open with a shoe. Since it rained almost every day while we were there we had the pleasure of getting wet coming into and out of the cabin because the gutter down spout is loose from the roof gutter and water pours onto the walkup ramp. We pushed it back together several times but the rain water would jar it apart again. The downstairs mattress is worn out and should be replaced. The upstairs mattress has the same problem along with the mattress is not thick enough to clear the side railing so you have to climb over the railing to fall on the mattress. All four bed pillows are worn flat and should be replaced. Both recliners in the living room have lost the springs in the seats and you are sitting in a deep swag making them difficult to get out of without a lot of effort. Over all this is not a cabin for anyone with any handicap. It would have been nice to have known that the lower bedroom door leading outside will lock automatically once it closes before I was locked out. I really do not see this as a benefit to those wanting to use the hot tub. Personally I used another shoe to block the door open while using the hot tub. Of course while the door was open the air conditioning was running.
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