April S.
🏃 RUN
🏃 RUN. The man who schedules appointments and gives updates is EXTREMELY RUDE AND I WISH TO GOD I had read prior reviews before I Had my vehicle towed there. Horrible experience. Many Many reviews say this. Beware !!!!!
Hello and thank you for stopping by our site. We are a nationwide company with over centers throughout the US and Canada. We service, repair and rebuild all types of transmissions for both individuals and fleets companies.Typically, we work with clients who have transmission problems and are frustrated with the process of getting their car repaired. Our clients have told us before we started working with them they were concern with being overcharged for work performed. They were afraid of being lied too and would be charged for work that they did not need. Now, you probably don’t have these concerns, if you do, then you should call and find out if you qualify for a free complete transmission checkup. This includes a road test and external examination of your transmission, where we will evaluate the performance and condition of your vehicle's transmission, and determine what services, if any, are required.
Cottman of Winston-Salem (cottmanofwinstonsalem.com) has 55 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 7 reviews with 1 star · Clear filters
April S.
🏃 RUN. The man who schedules appointments and gives updates is EXTREMELY RUDE AND I WISH TO GOD I had read prior reviews before I Had my vehicle towed there. Horrible experience. Many Many reviews say this. Beware !!!!!
A B.
if this is for the tobacco, all is good! Quit cigarettes as they now are taxed to death. I had sent an email last week asking for a recommendation on their Imperial Tobacco. It never came. I guess 41 years ain’t enough!
RONNIE H.
7 or 8 times my car has been at this same shop.it cost me everytime.and problem is always in the transmission that we have paid for over and over again .my car has been broken into.same shop.we had to replace new window, out of our pocket.now the car is back at your shop.once again ,cost me $1375.00😵
DAPHNE J.
I was a returning customer but did not have a good experience this time. I feel like because I did not have transmission issues then there was no point on working on my car; however; you are Cottman Transmissions AND TOTAL AUTO CARE. Please try to live up to it
JAMES B.
Paid them $ 2500 witch is the same price of an overhaul that they didnt do and the transmission lasted only a yr. Told me there warenty is only 30 days what kind of crap is that. Shows me they just pieced and patched my transmission to last long enough for the warrenty to expire. Never again will i use them. They told me my fluid was an half a quart low,and I had metal shavings and my fluid was brunt. I informed him they they had worked on it how is that so. In just over a year the same problem I have before is back. But now u want me to pay you $700 just to talk it back out and see what's wrong with it. I must look like a real stupid if he thought I was gona pay him all over again for what they didnt fix in the first place. This company is horrible and I would not suggest anyone to use them wouldn't even attempt to say they would open the transmission up and try to find why it's doing the same thing that it was doing when I brought it to them the first time all they want is money and to patch your transmission up just to get you out the door
ERIC K.
Cottman is awesome and rob in Greensboro location is a great person to deal with thanx
Juli Dillon C.
My car broke down Tuesday. Called Cottmans Wednesday and was told they could not have it towed until Thursday. My car sat on their lot all day Thursday and Friday!! I called at 5 Friday and was told it would be Monday before they could look at my car. Website says they are open Saturdays, Susan, the manager, said she was not going to have her guys come in on Saturday. I have never dealt with such unprofessional people in my life. I called Precision Auto Tune. They are towing it and fixing it Saturday.
Response from Cottman of Winston-SalemJun 28, 2016
Juli, we want to apologize for any confusion or frustration you experienced with us. Some members of our leadership team will be reaching out to you shortly to discuss how we might work to earn your complete satisfaction in the future. Respectfully, Cottman of Winston-Salem