Cottman of GreensboroReviews of cottmanofgreensboro.com

Went to pick up my car after a repair, got into my car and the battery was dead. Susan said you must need a battery. I informed her that the battery was new. They picked my car up on a Monday and I had to call them Tuesday afternoon because I had not heard from anyone. When I called I got a lady in Charlotte because my calls went unanswered . After the unanswered calls I blocked my number and Susan answered. She finally called me on Wednesday to tell me the problem with my car and how much it would cost. I asked.her if she had checked with the warranty company she said.no she forgot but she would call them and call me right back. She never called back. I called her the next day to ask about the warranty, she said she called but I doubt it. It took them a week to fix my car and the charged me 150.00 to tow it 20 miles. These people hide behind a smile while they are price gouging u. Stay away.

The best experience ever for a car repair...honest.sincere and great workmanship in a very timely manor...great work...great people...would refer anyone to them and will definitely take my business to them every time.

They are the best when it comes to Customer service and the best place to get your transmission fixed. I give them 15 Stars’ Larry A. Triplett Iraq War Vet

Service was prompt and reliable. They provided what was listed in estimate and was pleased with custimer service of staff. I will use them again when needed.

DON’T GIVE COTTSMAN A TRY I brought my 2006 Odyssey to Cottsman after reading the reviews. Rob at the Greensboro location seemed pleasant enough. The van’s transmission overheated one time so I wanted to have it looked at. Rob drove it several times and could not in his words “recreate” the problem. {He said ALL the gears are still there and working properly.} He recommended dropping the transmission and opening it up to look at it. He said to do this alone would cost $489.00, to which I agreed. He also said after taking it apart he would make a recommendation and that if we chose to he could put it back together and we could move on. After taking it apart he recommended a rebuild @ a cost of $2500, which is about right if you want to go that route. I simply ask him to put it back together and let me have it back. He called and left me a message that it was ready to pick up so I sent my wife to get her van, he didn’t say anything about there being any problems with the car. She went there paid the agreed amount and left on a Friday. When I got in the van on Saturday and tried to back out of my driveway to go car shopping it will not go into reverse. Reverse is like neutral. My wife said the man who checked her out said that reverse was slipping. Well if you call NO reverse slipping then I guess that’s true. Obviously, it was not put back together correctly. I really feel like I paid Cottsman Transmission $500 for Rob to take reverse out of my van and now trading it in will be an issue. Rob, in the future I would recommend not taking something apart if you don’t know how to put it back together correctly. I recommend looking elsewhere for car service in Greensboro.