Cottman of ColumbiaReviews of cottmanofcolumbia.com

The Manager & Owner worked with you and explained to you about your problems. They committed to standing behind their work and if any issues occur within the warranty period they will honor and fix the problem/s. His goal is for you not to come back. Had mine worked on and person didn’t honor their issues blaming it on something else, spent $3000 still not fixed.

They kept me informed of the status of my vehicle, explained all of my options for the repairs needed, and gave me up-front pricing. They were friendly and fair. I would not hesitate to take my vehicle back to them and would recommend them to any of my family or friends.

A+++++ 5-STARS. Most excellent functional and technical service performed by Cottman of Columbia with Messrs Daniel C. Jones and Tony Foy. Major front cradle replacement (due to accident.)..just to get to the leaky transmission. Now...the result is Caddy that rides like new...and cleaned with no leakes.

I would recommend this shop 1000 times. I called at least 8 others shops. Cottman offered better prices and warranties than any of them. Their customer service and professionalism were great as well.

My truck has visited Cottman Multiple times for different things needing work. Each time I dropped it off, they did their best to troubleshoot the problems occurring. When they informed me of the problems, they never pressured me to do pay for anything that wasn’t necessary at the time. I left aware of not only what was causing the mechanical trouble from my descriptions I gave them, but also issues I was not aware of! The biggest issue was my transmission going out and they gave updates a long the way of when it was going to be rebuilt as well as what price range we were looking at. Nothing was a surprise when I came to pick my truck up. Overall great service and great people!

Had a rebuild on our Acura MDX transmission due to slipping. Also had 2 catalytic converters replaced and a seat belt buckle replaced due to an airbag light. We have had the car back for about 2 weeks now with no leaks, lights or issues. The work was done quickly, 4 days, and the price was very fair. I am an Air Force reservist and they gave me a military discount on the labor (about $100.00) which I really appreciated. All the people we dealt with were very courteous and gave straight answers to my questions. I highly recommend this shop!!

I brought my car to Cottman of Columbia for a diagnostic check of the transmission because it was intermittently acting strangely. They tested drove it and did what tests they could without opening up the transmission. After an inspection and test drive, the service advisor said the transmission looked and seemed to be acting normally. From what I described as the intermittent problem, he had an idea that the problem was a sticky valve. He couldn't be 100% sure unless he opened up the transmission. He explained a couple of processes they might have to go through and gave me the approximate costs of each process. He also said I might be OK with driving it some more to see it didn't again. He didn't pressure me to have any work done and said if it ever did happen again, I could bring it back and the cost of the diagnosis check would be subtracted from any repair work. I thought that was unusual, but a commendable way to do business. If I ever have a problem, I will certainly go back to Cottman.

Friendly staff and prompt professional service