Cottman of Cincinnati Reviews | Read Customer Reviews of cottmanofcincinnati.com

Cottman of Cincinnati Reviews | Read Customer Reviews of cottmanofcincinnati.com

Cottman of Cincinnati reviews

52 approved reviews, newest moderated first

Bob M.
Mar 30, 2018
The Usual Great Job on Pads and Rotors
Nick and the crew do a great job. I've always been a repeat customer.
Response from Cottman of CincinnatiMar 30, 2018
Thanks Bob we appreciate you as a customer. Nick
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Tony R.
Feb 27, 2018
Great Technical and Customer Service
Mike is great at communicating each step along the way. They explained exactly what happened and what they needed to do to fix the issues. They did the work in time and the YukonXL is running great.
Response from Cottman of CincinnatiFeb 28, 2018
Thanks for the great feedback Tony. Your positive comments about communicating reinforces our goal to keep customers up to date all during the repair process. Thanks for your business. Nick, Owner Operator.
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Eddie O.
Feb 8, 2018
Honest, Reliable,Friendly,Experience
I have to say the staff at cottman's transmission is a wonderful staff the owner Nick is a very compassionate honest individual who gave me the most for my money who I believe is very fair and priced well and to me honesty is the most important issue of all they tell you what is wrong with your vehicle they fix it and they do a wonderful job and I would recommend them to anyone anywhere anytime. Most importantly they made me feel like I was important to them and they treated me like family because at no time did they ever make me feel like I was an inconvenience to them and as far as I'm concerned they rolled out the red carpet. Thank you and your company are number one in my book and I do want to say God bless you all.
Response from Cottman of CincinnatiFeb 8, 2018
I am glad you feel we treated you like family. Our approach is just that. We appreciate all our customers trusting us to get their vehicle back on the road fixed correctly and at fair prices. Thanks for you business! Nick
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Dave
Jan 28, 2018
Professional
Professional, honest, fast, and customer oriented. Very good service and repair. Had a transmission leak that caused my car to stop on the road. Was not sure what the problem was, but the team at Cottman assured me they would take care of the issue quickly. They found that a hose had come off and replaced it and the fluid. No extra charges or problems.
Response from Cottman of CincinnatiJan 28, 2018
I am so glad the problem was something so easy to correct. I appreciate you taking the time to share your experience. Thank you, Dave Nick Carpinello Owner
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Nick L.
Jan 23, 2018
Hope it's fixed this time.
Thought it was kind of expensive and it broke a day later. Found out was missing the dipstick and another part that was fixed was broken 1 day after I paid tons of money. Missed work on top of paying for repair so it cost me even more. They did fix the problems right away though. But like I said it cost me way more than I thought it would.
Response from Cottman of CincinnatiJan 24, 2018
Nick, while we are sorry for the inconveniences and the unforeseen circumstances, we do appreciate your patience and understanding. Thank you for your feedback and positive rating. Gratefully, Cottman of Cincinnati
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Micky D.
Jan 17, 2018
They were great and I would recommend …
They were great and I would recommend them highly. Mike was very patient with my phone calls. They even made a special trip to find to replace my front and back windshield wipers.
Response from Cottman of CincinnatiJan 24, 2018
Hi Micky, thanks for your wonderful compliments! Doing whatever we can to help you, is always our pleasure, and it’s nice to know we reached your complete satisfaction. Please reach out the next time you need anything! Gratefully, Cottman of Cincinnati
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Bill B.
Dec 13, 2017
Great work
Diagnosis and work were performed quickly. Vehicle drives like new.
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SC
Nov 19, 2017
Cottmans was great
Cottmans was great! They fixed my vehicle in a timely manner, communication could have been a little better. Overall service was great!! Would definitely recommend!!!
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