Cottman of Beaverton Reviews | Read Customer Reviews of cottmanofbeaverton.com

Cottman of Beaverton Reviews | Read Customer Reviews of cottmanofbeaverton.com

Cottman of Beaverton reviews

80 approved reviews, newest moderated first

Customer
Aug 17, 2016
Doubtful on technical expertise
Problem has identified by technician correctly that one of the break hose has a leak. The solution (replacing only one hose) is not correct. I had same issue repeated after 6 months again and went to other place for repair. LesSchwab suggested me to replace both hose at a time even though the leak is on one of the hose. I went ahead with replacing both hose at a time. I could see the difference in smoothness second time. Especially at steering wheel tilt.
Response from Cottman of BeavertonAug 19, 2016
We are sorry to read you did not agree with our recommendation, as our mechanics are highly trained to offer suggestions based on the needs of your vehicle. Earning your trust is vital to us, and if there is anything we might do to accomplish this, please let us know in an email to [email protected] that includes a note on your best availability. Respectfully, Cottman of Beaverton
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ANNABELLE
Aug 16, 2016
Good service
We like to take our car to Cottman on Baseline because people are nice and they do a good job at a good price. It's close to the house; we sometimes leave the car until the next day. They clearly explain what repairs the car needs or what went wrong and provide detailed estimates of the work that needs to be done. They make it easy to shop local. We like that.
Response from Cottman of BeavertonAug 19, 2016
We are delighted to know your choice in our Cottman is an easy one, Annabelle, as your opinion of us matters a great deal! Thank you for continuing to trust us with all of your vehicle's needs, and for supporting our local business. Gratefully, Cottman of Beaverton
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SHAWN
Aug 16, 2016
Great cusromer service!
Go see them!!!
Response from Cottman of BeavertonAug 19, 2016
Thanks for sending more folks our way, Shawn! It was our pleasure to serve you, and we will be just as happy to assist your referrals. Gratefully, Cottman of Beaverton
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JAKE
Aug 16, 2016
Thanks, but, no thanks..
Had my transmission and transfer case serviced and after recently draining the transfer case myself found the fluid to be burned badly, in less than the 10k miles, this was due to either the improper fluids being used, or simply not changed at all. Would not recommend using this shop, even if I narrowly avoided serious damage to the transfer case. It was no thanks to Cottman.
Response from Cottman of BeavertonAug 18, 2016
Jake, we are sorry to read you became uncertain in us 10,000 miles after your visit here. Cottman is known for offering only the best in vehicle maintenance, and what you describe is certainly not a reflection of our reputation, and absolutely not indicative of our standards. If you are willing, we would appreciate a chance to talk with you further about earning your trust. Please email [email protected] and include a note on your best availability. Respectfully, Cottman of Beaverton
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STEVE
Aug 16, 2016
Did what they said they would
Very professional and everything was done as expected.
Response from Cottman of BeavertonAug 19, 2016
Our word is our bond here at Cottman, and we appreciate you sharing a compliment on our professionalism and follow-through. Thank you, Steve! Gratefully, Cottman of Beaverton
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Stan S.
Aug 16, 2016
best of the best
My experience with Cottman of Beaverton has been what I consider excellent. As a person in the automotive parts business I have had a lot of experience over the years with the good, the bad and the ugly in the automotive repair field. Take it from a parts guy, these folks will not steer you wrong. (pun intended) Stan Stevens
Response from Cottman of BeavertonAug 19, 2016
We were happy to steer you in the right direction, Stan (nice pun by the way)! Thank you for taking the time to let us know we reached your complete satisfaction, and lived up to your knowledge and expertise. Gratefully, Cottman of Beaverton
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AL
Aug 16, 2016
Feel confident here.
Ease of getting appointment and layman information keeps me coming back.
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Robin F.
Jun 24, 2016
1999 Chevy 1500
They did an excellent job on my truck. I had a intermittent problem that only occurred on hot days. They were able to repair the vehicle & stayed within quote given after diagnosis. Truck drives great now and the updates they recommended made it better than ever Robin F
Response from Cottman of BeavertonJun 29, 2016
Thanks for giving us a chance to take a look at, and help repair your truck, Robin! It's such a great thing to read about how well it's driving now, and we appreciate the time you took to share your helpful feedback. Gratefully, Cottman of Beaverton
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