Cost-U-Less InsuranceMore than 600,000 California drivers trust Cost-U-Less Insurance Centers to give them high-quality, low-cost car insurance options from top-rated providers. With over a decade of experience and more than 85 convenient office locations throughout Califo...
Cost-U-Less Insurance (costulessdirect.com) has 464 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Insurance · Los Angeles, California
Excellent
Insurance · Woodland Hills, California
Excellent
Insurance · Santa Rosa, California
Excellent
Insurance · Livermore, California
Excellent
464 approved reviews, newest moderated first
Matthew
Angie was fantastic she helped me with whatever I needed it really understanding
Response from Cost-U-Less InsuranceMar 4, 2024
Hello Matthew, thank you for sharing your experience with Angie. At Cost-U-Less you are top priority always.
Jason
Upon entering the location the associate greeted me when I entered the door. The customer service agent was on the line assisting another client however the she finished up with the caller and quickly started a new policy for me and I was in and out in approx. 30 minutes.
Response from Cost-U-Less InsuranceFeb 26, 2024
Hello Jason, thank you for taking the time to share your experience at one of our offices. We're happy that the process of getting your insurance was quick and easy. At Cost-U-Less we aim to provide the best and quick service.
Angelica A.
Paid $500 on a Wednesday to start a policy tried cancelling less than a week in due to changes. Requested to keep an SR active and to just get a credit applied for the following months since I no longer need vehicle insurance. They increased my payment quote for the SR22 and advised that I’d still have to pay monthly out of pocket for that alone. This place is overpriced
Response from Cost-U-Less InsuranceFeb 26, 2024
We’re really sorry to hear about your recent experience with our company. Customer Service is highly important for us. Reviewing the account, we see you removed the vehicle 2011 Hyundai Genesis and your premium decrease a total of $334.12. That amount was divided towards your next monthly payments as credit and that is the reason you will pay $66.97 per month. The payment you made for $515 on 2/14/2024 was only the down payment equal a deposit in order to activate the policy. If you have more questions you can call our complaints line at 1-800-960-0036.
Lawrence
Friendly, courteous and price!
Response from Cost-U-Less InsuranceFeb 26, 2024
Hello Lawrence, we're happy you found the best deal with Cost-U-Less. Hope to see you soon.
Dina C.
Very courteous and professional and met all my needs.
Response from Cost-U-Less InsuranceFeb 26, 2024
Hello Dina, thank you for your positive review about the service you received at Cost-U-Less.
Debra
She was very very knowledgeable about helping me find a good affordable car insurance. Great person
Response from Cost-U-Less InsuranceFeb 17, 2024
Hello Debra, thank you for sharing your experience with our community. We're more than happy to know our agent helped you to get the price for your car insurance. You are top priority here at Cost-U-Less.
Angel
Great customer service
Response from Cost-U-Less InsuranceFeb 17, 2024
Hello Angel, we love to know you had an excellent experience at Cost-U-Less. Visit us again soon!
Martin
your agent at Florin Road Cost U less went the extra mile literally do I could get what I wanted.
Response from Cost-U-Less InsuranceFeb 17, 2024
Hello Martin, we love to know our agent went above and beyond to get you the best price for your car insurance. At Cost-U-Less we always work hard to assist you better.