vv
Below par customer relations
I tried to place an order and received a prompt that it could not be processed. I logged out and resubmitted the order and it was accepted. I ran to teach a class. When I returned, I had two emails one for each order the accepted one and the could not be processed one. I immediately emailed and was told "sorry it is already in processing". That was on 3/16. Yesterday, I received emails for each order again apologizing for the delay in processing. They are backed up due to COVID. Emailed again and they still claim they can do nothing that I will receive two orders.

