Costa BingoReviews of costabingo.com

I was contacted by Costa after my recent review and supposed everything was sorted. They sent me a message that some money was going into my account not the amount I won but some money. I then email and asked about the rest as my account is not blocked, they then sent me a message and email telling me my whole amount would be going in. I was pleased at first until later in the evening when I got an email of Costa again. I was told my account was blocked and that the money would not be issued like they had stated even though the slot I had won it on has no doubt sent it to them and I had had conformation it was going in. They accused my account of having third party access which is no doubt why they were so curious about my daughter. I joined Costa bingo before my daughter was eighteen and had a bank card, the site had previously asked who she was and why she transfers to me. I explained that since I had a heart attack in September she had been moving my money out on a Wednesday when I’m paid so I pay my bills before putting money on bingo. She is the only payee I have, every penny I put onto Costa has always been mine and I will be proving it in court. From what they are saying any money that is in your bank from another person is not your own money, even if it is. They preach stay safe in gambling but had no problem with me putting £100 on before I won this, I ask my daughter to move my money to help me control my gambling. Hopefully this matter will be resolved though a solicitor and I can have some peace with my health, as for Costa bingo I sent them an email yesterday about this and they have not replied. I asked if they were in the habit of lying considering they told me they had sent the money and had not done that at all.

everythik is well done

very helpful and very quick at solving my problem thanks

Absolutely appalled at the service received ( or lack of it) I have literally phoned and emailed every day for the passed 2 weeks! Every day being told my case is with the verification team and I will get an update later that day…. Still nothing. I won £374 2 weeks ago… during the winning game and mid spin they blocked the account and said it’s because ir needed to be verified. All documents requested have been received and I’m still no able to access my account or winnings. When I call I’m told they can’t help it’s with another team who I am unable to speak to!!!!! No managers available to speak to and frankly feel like I am Being fobbed off. How can a reputable company completely ignore emails? Never know anytjing like this. My last review was answered and I was promised a resolution asap. That was 4 days ago!!!!

Quick response to my issue and was quickly rectified by Alin Danoiu. Very happy with the service he provided

Madeline m sorted problem straight away good customer service

what has happened to this site, no chatrooms in the day ithought bingo was a social game people talking .no cashback if you lose, no spin yhe wheel on a deposit.same players winning game after game every day.been with this site since launch and its surly gone from best bingo site to the worst

Really disappointing in Costa recently. Had endless amounts of issues with one withdrawal. Everything been fine btt it's now been a week. And still no withdrawal. No correspondence no nothing. Akin has helped by escalating the case for the 3rd but still nothing. I would like this rectified ASAP or I will be going to the gambling commission and ombudsman and I've waited long enough. I've been told Friday would be released then sat then monday and then Tues and today. It's a joke now. Few people have been nice btt rhe rest just not helpful. How much more patient do I have to be. I expect a response today! Payment today. This is the only withdrawal I've had issues with.....