Consumer
Very good
Cash out were off at first but it got better. Wonderful game site
Response from CosmoslotsDec 10, 2024
Thanks for the review

One of the most innovative and cutting-edge online gaming platforms, Cosmoslots assures its players enjoyable and rewarding gaming experience. Our current and upcoming game collection provides plenty of promotions, free spins, jackpots, and entertainment.Games in Cosmoslots lobby are developed considering the immense popularity of online casinos and slot games over the past several years. Every game has unique essence. This lobby provides a wide range of online games, engaging every slot player.Cosmoslots platform is developed by a group of highly qualified experts having years of experience and understanding of the online gaming industry. The games we design are a mix of unique challenges that are exciting and full of surprises.Each game that is developed has a distinct personality with highly enjoyable features. Join our game lobby to begin your gaming journey, which is filled with challenges, rewards, and surprises. We want to reassure you that you are playing on the best online gaming platform Cosmoslots, where we assure fair gameplay. To ensure the highest security and integrity for our players, we follow all essential compliance with relevant standards.
Cosmoslots (cosmoslots.com) has 28 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Consumer
Cash out were off at first but it got better. Wonderful game site
Response from CosmoslotsDec 10, 2024
Thanks for the review
Lisa K.
I've been playing on Cosmoslots for more than 6 months and have NEVER won a single dime. I've deposited funds also (not just a feeeplayer). The sites games are rigged against you and the customer service is terrible. They offer free coins but then refuse to give them to you and just mock you when you try to get the promised "bonus". Don't waste your time or money on this site because that's all you will do if you play here.
Response from CosmoslotsDec 13, 2024
We’re sorry to hear about your experience and appreciate your feedback. We want to assure you that all our games use certified RNG technology for fairness, and while wins can vary, we aim to provide fun and fair gameplay. We apologize for any issues with customer service and free coin bonuses. We’re working on improving both areas to ensure quicker, more helpful support and a smoother bonus system. We’re actively making changes to enhance the experience for all players and appreciate your patience as we improve. Thank you for being part of CosmoSlots!
April Y.
I JUST had an easy withdrawal process. had to put in my skrill info. I love the games and I think they’re more fun than the other casinos I play. Definitely happy and will keep playing. If you don’t have any common sense I would suggest not gambling. 🤣
Response from CosmoslotsDec 10, 2024
Thanks for the review April Young
Luke S.
The layout is glitchy and confusing. The daily bonus expires in a day and to play a game you have to log in again after literally just logging in to the website. I tried logging into one of the games, and it said my credentials were wrong even tho I literally just used the same credentials to log into the website. Pretty much all the other social casinos are better than cosmoslots.
Response from CosmoslotsDec 13, 2024
Thank you for sharing your feedback, and we’re sorry to hear about your experience. We understand how frustrating technical issues can be, and we’re actively working to improve the layout and fix glitches to make the site more user-friendly and smoother. Regarding the daily bonus, we’re reviewing the expiration times to ensure players have more flexibility in claiming rewards. We’re also investigating the login issue and working to improve the overall login experience, so you don’t encounter these problems in the future. We truly appreciate your patience as we make these changes, and we’re committed to improving CosmoSlots for all our players.
Varshawn H.
100% scam had 40 free spins and only won 60 cent. Never in my life I have I been ripped off this bad. People out here are being evil and all will pay upon my death. Or before because you'll probably die much sooner with the attitude yall carry.
Response from CosmoslotsDec 13, 2024
We’re sorry to hear about your experience and understand your frustration. At CosmoSlots, we aim to provide a fair and enjoyable experience for all players. Free spins and promotions are based on luck, and while results can vary, we’re always working to improve. If you feel something went wrong, please reach out to our support team so we can look into it. We appreciate your feedback and are committed to making CosmoSlots better for everyone.
Wood
They do not pay out winnings. They do not follow applicable laws. You should avoid this place. Update for 7 days later. They have now banned me; presumably in retaliation for this review. Edit: Conversation with chat showing violation of US sweepstakes laws: Me: Are you saying that this is not a sweepstakes and is actually a casino with a requirement to deposit money? Representative: yes, to claim your winnings you need to deposit
Response from CosmoslotsDec 13, 2024
We’re sorry to hear about your experience and take these concerns seriously. At CosmoSlots, we follow all applicable laws and ensure that all winnings are paid out fairly. If there were issues with your withdrawal, please reach out to our support team so we can resolve it. Regarding your account, we aim to maintain a positive environment for all players. If there’s been any misunderstanding, we encourage you to contact us so we can look into it. We’re committed to improving our platform and appreciate your feedback.
Delta L.
I sent $20. I had to set up this other wallet way to pay which I should have known then but I've yet to see the money on my account even though I've sent messages and screenshots to their live chat feature and no one responds..That was about 6 hours ago..complete scam all the way around..
Response from CosmoslotsDec 13, 2024
We’re sorry to hear about your experience, and we take your concerns seriously. At CosmoSlots, we aim to offer fair gameplay and smooth reward redemption. We’re reviewing our processes to make them more efficient and user-friendly. We also apologize for any issues with customer service. We’re actively working on improving our support to ensure better, faster assistance. Thank you for your feedback, and we’re committed to improving your experience at CosmoSlots.
Tins
Since I wrote my review as another effort to get taken off this SPAM list - the only thing that happened is they decided to start spamming me daily. Yes, I checked - please notify of review. These people really seem pretty evil. Slots - and you can never unsub. I think anyone injured by this should definitely sue them. It's a full month now, 5 unsubs - and just more SPAM on the way.
Response from CosmoslotsMay 16, 2024
Hey Tins, sorry for this. We will take care of your request. Please share your email ID and we will remove the same from our list. You can write us at [email protected]