Brittany
I haven't received my order yet....
I haven't received my order yet....
Response from CosmolleDec 1, 2023
Hi Brittany, thank you for contacting us regarding the potential loss of your package. We understand the frustration and inconvenience this may have caused, and we sincerely apologize for any inconvenience. Our customer service team has already reached out to your email address to gather more information and assist you further. We take this matter seriously and are committed to resolving it as quickly as possible. To rectify the situation, we will be happy to send you a replacement package free of charge. It is important to us that you receive the product you ordered and that you are satisfied with your experience.



